Senior Service Advisor

Service Advisor - Milton Keynes -
Basic Salary - GBP32,000 -
OTE - GBP40,000 -
5 Day Working Week -
No Sundays -
Great Benefits Package -
Our client, a busy franchised main dealership in Milton Keynes has the requirement for an experienced Senior Service Advisor to join their successful Aftersales team.
Senior Service Advisor Responsibilities
As a Senior Service Advisor your responsibilities will include:
Assist the Aftersales Manager with managing the Service Reception
Meet and Greet Customers.
Explain to customers the work due to be carried out on their vehicle.
Accurate completion of courtesy car insurance paperwork.
Calling customers with progress updates and advise of any work needed.
Liaising with the Workshop, Parts Department, Valeting Team and Drivers.
Invoicing work carried out.
Invoice explanation and taking payment.
Quoting, introducing and selling of Service Plans.
Ensuring all Warranty paperwork is correctly completed.
Delivering the highest level of customer service at all times.
Experience, Skills & Qualifications
Essential Requirements:
12 months Senior Service Advisor / Service Team Manager experience
Franchised Dealership Experience
Full UK Driving Licence
Desirable Requirements:
Kerridge or Pinnacle Experience
Remuneration & Benefits
Basic Salary of GBP28,000 - GBP32,000 DOE
On Target Earnings of GBP36,000 - GBP40,000
Monday to Friday Only
No Saturdays
Great Benefits Package
Working Hours
Monday to Friday 8am - 6pm