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Form of workCareer Area:
Supply Chain and LogisticsJob Description:
Your Work Shapes the World at Caterpillar Inc.
When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other. We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.
Job Title: Senior Shipping Coordinator
Salary/Grade: £29k - £44k
Location : Peterborough
Benefits:
- 25 days annual leave
- Up to 10% bonus
- Contributory pension scheme - Caterpillar will double the employee's contribution, up to 9%
- Contributory share scheme - Caterpillar will match 50% of the employee's contribution.
- Optional flexible benefits including access to health and dental care plans, EV car lease, holiday purchase.
Flexible working arrangements will be considered for this role, in-line with the needs of the business.
Sponsorship & Relocation is not supported for this role .
About IPSD
Caterpillar’s Industrial Power Systems Division (IPSD) designs, tests and manufactures 0.5 to 18L Cat® and Perkins engines that power over 5000 applications including Marine, Petroleum, Industrial Applications, Electric Generators, and Locomotives. Caterpillar’s company strategy includes sustainability as one of four focus areas and IPSD is engaged and actively preparing green energy solutions for the future.
The Opportunity:
This role sits within the logistics and shipping team and will be a key player is a variety of aspects of shipping products and materials including - receiving, verifying, and processing shipments.
What You Will Do:
• Arrange for adjustments or replacements for lost or damaged merchandise.
• Keep records for incoming shipments and products; checking the quantity, quality and basic condition of contents to ensure alignment with original order.
• Move shipments to the proper departments and maintaining records for reference.
• Prepare invoices, shipping documents and mailing labels; keeping records of all shipments.
What you will have:
Service Excellence: Knowledge of customer service concepts and techniques; ability to meet or exceed customer needs and expectations and provide excellent service in a direct or indirect manner.
Level Working Knowledge:
• Provides a quality of service that customers describe as excellent.
• Resolves common customer problems.
• Responds to unexpected customer requests with a sense of urgency and positive action.
• Provides direct service to internal & external customers.
Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.
Level Working Knowledge:
• Processes limited amounts of detailed information with good accuracy.
• Learns from mistakes and applies lessons learned.
• Develops and uses checklists to ensure that information goes out error-free.
Flexibility and Adaptability: Knowledge of successful approaches and techniques for dealing with change; ability to adapt to a changing environment and be comfortable with change.
Level Working Knowledge:
• Adjusts to new or changing assignments, processes, and people.
• Demonstrates willingness to listen to other opinions.
• Identifies and considers alternative approaches to situations or problems.
Import/Export - MFG: Knowledge of issues, procedures, tools and practices of importing and exporting; ability to import and export goods to and from international locations.
Level Working Knowledge:
• Assists in the export process; ensures compliance with U.S. regulations for a specific country.
• Uses locally relevant tariff schedules.
• Completes all required import or export documentation for repetitive transactions.
Transportation - MFG: Knowledge of transportation; ability to transport materials and goods to and from suppliers, distribution centers, manufacturing facilities and customers.
Level Working Knowledge:
• Participates in arranging transportation of goods.
• Ensures on time shipments; anticipates and resolves shipping problems.
• Works with at least one type of transportation mode and carrier.
Other top candidates may have :
- The ability to ensure compliance of SOX regulations when arranging the collections and completion of Transwide booking entry and checking all details are accurate for both internal provisions and external use.
- Experience complying with established regulatory procedures, i.e incoterms and SOX
About Caterpillar
Caterpillar Inc. is the world’s leading manufacturer of construction and mining equipment, off-highway diesel and natural gas engines, industrial gas turbines and diesel-electric locomotives. For nearly 100 years, we’ve been helping customers build a better, more sustainable world and are committed and contributing to a reduced-carbon future. Our innovative products and services, backed by our global dealer network, provide exceptional value that helps customers succeed.
NB. The panel cannot make assumptions when shortlisting therefore please demonstrate your qualifications and experience on your CV relevant to the criteria outlined.
Pending the number of applications, the criteria for the position may be enhanced to facilitate shortlisting.
Posting Dates:
May 7, 2024 - May 14, 2024Caterpillar is an Equal Opportunity Employer (EEO).
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