We are working with a Global Shipping Line seeking a Senior Business Analyst to join their team on a hybrid basis in Rotterdam.
Responsibilities;
- Lead efforts to procure new agents in response to business expansion requests.
- Assist in closing existing agencies and establishing owned offices.
- Oversee management of agencies in Africa.
- Support various projects across all EUA countries.
- Managing Third-Party Agents in Europe and Africa
- Ensure accurate measurement of agency performance through statistics and update third-party agent profiles.
- Managing Demurrage and Detention Collection in Third-Party Agents in Europe and Africa
- Oversee the effective management of demurrage and detention collection projects.
- Monitor demurrage and detention performance, including collection ratios.
- Coordinate with BPIT to deliver necessary training for the DMT module to third-party agents involved in assigned projects.
- Maintain communication with EUA SYM and EUA FA for assigned projects.
- Collaborate with EUA F&A, EUA Ops, and EUA Marketing to ensure accurate and timely reporting of performance statistics.
- Ensure agency remuneration complies with contracts and resolve any disputes between agents and EUA F&A.
- Monitor agent structures to ensure appropriate resourcing relative to their size and volume.
- Track total agency costs, highlight any irregularities to relevant Liner stakeholders, and identify areas for cost improvements.
- Assist with business inspections of third-party agencies alongside the Internal Audit team as requested by the Manager.
Skills Required;
- Excellent understanding of the container liner shipping industry
- Strong project management skills
- Five years experience working within the shipping industry
- Knowledge of container trade and commercial practices in the EUA region
- Good team player
- Excellent time management skills
- English language is essential, French is desirable