Senior Support Worker/Team Leader

Key Responsibilities

The Senior Support Worker/Team Leader holds a key leadership role within the team, providing guidance, supervision, and support the team of residential support workers. As a Senior Support Worker/Team Leader, you will work closely with the Registered Manager to ensure the effective operation of the home and the delivery of high-quality care and support to children and young people. The Senior Support Worker/Team Leader is responsible for promoting a positive and nurturing environment, safeguarding the well-being of residents, and maintaining compliance with regulatory standards and best practices.

1. Provide leadership, guidance, and supervision to the team of support workers, promoting a culture of teamwork, collaboration, and professionalism.

2. Work closely with the Registered Manager to ensure compliance with Ofsted regulations, statutory requirements, and internal policies and procedures.

3. Assist in the preparation for Ofsted inspections, participating in audits, quality assurance processes, and action plans to address any areas for improvement.

4. Oversee the day-to-day care and support of children and young people residing in the home, ensuring their physical, emotional, and social needs are met in line with individual care plans. This includes ensuring that they are free from discrimination with the home and to challenge discrimination from outside the home.

5. To protect the young people from harm in and outside the home

6. To assist the management in the home in compliance with Ofsted, legislation and the ethos and policies of the company.

7. To exercise responsible control over the children to ensure their safety and well being and assist them in developing acceptable standards of personal hygiene and behaviour. This also applies to encouraging children to abide by house rules and principles.

8. To participate in the development implementation and monitoring of the individual young people’s care plans.

9. Implement positive behaviour management strategies and therapeutic interventions to support children and young people in developing coping skills and managing challenging behaviours.

10. In accordance with plans for the day, to organise and supervise recreational and leisure activities both in and out of the home to provide the children with an interesting and stimulating life. This includes being prepared to spend time away from the home, on holiday, and at camps etc.

11. To ensure positive participation in the company’s internal training scheme ARCHES.

12. To be familiar with and follow the Local Authority Child Protection Procedures and Bull Care Services team’s Safer Caring and Child Protection Procedures’. All Information coming to the knowledge of staff must in the first instance be reported immediately to the Registered Manager, Deputy Manager or Senior Residential Worker.

13. To develop and maintain good working relationships with parents, social workers, schools and other professionals concerned with the welfare of the young people.

14. To use the home as a model to support and develop the social skills of the young people being looked after.

15. To ensure that the home meets the needs of the individual young people and the needs of the group.

16. To maintain a good understanding of child protection and safeguarding procedures

17. To care for children when they are ill and, where necessary, administer medicines, drugs and treatment under the guidance of the child’s medical practitioner.

18. To perform household duties as required. This includes cooking and general cleaning, sorting laundry, checking children’s bedrooms and encouraging them to keep their rooms tidy.

19. Adhere to the therapeutic philosophy of the home / organisation.

General

1. To attend meetings and training as required

2. To share the responsibility for creating a pleasant working environment

3. To be flexible in house of work in order to meet tasks required.

4. To be aware of Health & Safety regulations particularly as related to the upkeep of the office building and its surroundings.

5. To undertake any other duties that may be reasonably requested by your line manager or any of the Directors of Bull Care Services.

6. Maintain personal and professional development.

The above is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role with the organisation and the overall objectives of Bull Care Services.

Organisational

1. To undertake broadly similar duties commensurate with the level of the post as require by the manager.

2. To fulfil Health & Safety responsibilities

3. To work within the provisions of the Data Protection Act, observing strict confidentiality in relation to all aspects of work undertaken

4. The post holder will be expected to undertake training and development deemed necessary for the pursuance of the post.

5. The post holder will be expected to competently use electronic systems effectively.

6. The post will be expected to comply with the Equal Opportunities Policy and Procedures in all employment practices.

7. The post holder will be expected to complete with the no smoking policy in place and ensure that the Health & Safety is observed in the course of their employment.

8. Ensuring their compliance with safeguarding procedures, throughout all work within the company, keeping the manager informed of work in progress and inform the manager immediately of any child protection matters or serious complaint.

9. The nature of the agency business means that tasks and responsibilities are sometimes unpredictable. Staff are therefore expected to work flexibly when the occasion arises where tasks which are not specifically covered in the job description, have to be undertaken.

On occasion, travel to other Bull Care Services and offices may be required to attend for induction, training, meetings or to provide cover.

Job Types: Full-time, Part-time, Permanent

Pay: £35,000.00-£40,000.00 per year

Benefits:

• Casual dress
• Company pension
• Free parking
• On-site parking

Ability to commute/relocate:

• London: reliably commute or plan to relocate before starting work (required)

Experience:

• Children and Social Care: 2 years (required)

Licence/Certification:

• NVQ Level 2 or equivalent in children and young people (required)
• Enhanced DBS (required)

Work Location: In person

Reference ID: BullCare4