AddressSenior Systems Engineer
Belfast Hybrid / Remote
The Team:
Tibus is a team of technical and commercial people. We design, build and the support Internet services for businesses across the UK & Ireland. We are one of the oldest ISPs in still existence and pride ourselves in our independent spirit. The work we do is challenging and can be hugely rewarding. Our team ethos is respectful and fun but committed and hardworking.
Your role:
Senior Systems Engineer. This role is absolutely key for Tibus. You make new services and you fix existing platforms. You work on orchestration and automation. You meet customers as technical voice, with commercial staff. You play a part in our planning meetings and our tech governance meetings. You also assist the 1st line team with complex diagnosis and resolutions. The role is varied, it is rewarding, it is challenging and it is fun.
Day to day you will:
Integrate various systems and building new ones as required
Support existing systems and patch manually where necessary
Technically diagnose server and performance related issues
Attend client meetings with commercial managers as technical pre-sales and engineering voice
Analyse systems, platforms and servers in order to optimise, harmonise and maximise performance
Support 1st line support team on a 2nd or 3rd line basis for complex technical issues within the server estate
Assist with work in Tibus Data Centres in Dublin, Belfast and London as required
What we’re looking for from you:
You will work with different technologies and different packages to optimise how they work and what they do for Tibus customers.
You will understand what makes for a good customer experience and you will know that clients are the centre of a commercial operation like Tibus.
You will enjoy working in a team environment. You will know how to get the best from your peers in Tibus and your colleagues across the wider business. Forming teams and strong working relationships will come naturally to you.
You want to take the next step in your career into a technical service role, working for a small but hard-working Internet Service Provider. You’ll want to be part of a wider group, one of the world’s leading media companies.
Life at Tibus
At Tibus, some of us work flexibly, and we encourage you to talk to us about the flexibility you need. We can’t promise to offer exactly what you want, but we do promise not to judge you for asking.
We champion diversity and inclusion, we strive to maximise and encourage every individual’s potential and ensure everyone feels valued. We support this through our Diversity Board and D&I strategy & training, creating more diverse content and our intern and apprenticeship programmes. We also have 8 employee-led networks; Cultural Diversity, News is Out, GenZ, Sustainability Champions, News for Parents, Women in Tech, News UK Christian Fellowship and we are awaiting the launch of our Women’s Steering Group.
In addition we also offer:
A generous pension scheme with employer contributions of up to 5%;
A comprehensive private medical scheme covering pre-existing conditions;
Maternity leave of up to 18 weeks full basic salary and paternity leave of up 2 weeks full basic salary;
Life Assurance Benefits of 4 x your Annual Salary.
A range of different flexible working options, which can be requested by employees;
Health and wellbeing benefits including on-site physio/massage, counselling, legal advice, and others.
Wide range of internal and external training available, plus full eLearning access via LinkedIn Learnings
We want to ensure that everyone we meet has the opportunity to perform to their best when interviewing, so feel free to let us know, at any stage, whether you require any reasonable adjustments during the recruitment process, and we will do our best to accommodate.
