Address
Form of work
SalaryAre you experienced within Quality Assurance - FMCG? Do you have a passion for customer service? Do you have inspirational leadership qualities? Then this could be the role for you!
Benefits:
- Salary - £28,000 per annum
- Location: Wednesbury
- Hours of work - Monday to Friday 08:30am to 17:00pm (37.5hrs per week)
- 28 Days annual leave (inclusive of bank holidays)
- Occupational health benefits
- Auto-enrolment pension scheme
- Free onsite parking
- Death in service
Role & Responsibilities:
- Manage complaints from various customers, conducting root cause investigations and coordinating responses.
- Assist with supplier audits and develop customer product specifications.
- Handle technical inquiries and manage team's inbox.
- Administer product specifications and support new launches.
- Provide administrative and technical assistance to the team.
- Create and update technical documentation.
- Ensure compliance with BRCGS and customer standards.
- Ensure accurate certificates of analysis for each customer.
- Verify specifications and artwork compliance with legislation.
- Generate nutritional and ingredient information.
- Complete technical compliance activities and reports.
Required Skills & Experience:
- (Essential) Experience within a food safety role.
- (Essential) 3+ years of experience within food manufacturing.
- (Essential) Food safety root cause investigation experience.
- Knowledge of UK Label legislation.
- Experience launching products into market.
- Strong written and verbal communication skills.
- Good leadership qualities.
- An awareness of the consumer market.
If you are interested in this position, please apply through the advert!
KSBirmingham
Kelly Services are acting as an Employment Agency in relation to this role. Should you choose to apply, your information will be processed in accordance with Kelly's Privacy Statement. For information regarding data protection at Kelly, please visit the Kelly website and have a look into the Privacy Statement.
As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.
