Senior Technical Administrator

Are you experienced within Quality Assurance - FMCG? Do you have a passion for customer service? Do you have inspirational leadership qualities? Then this could be the role for you!
Benefits:

• Salary - 28,000 per annum
• Location: Wednesbury
• Hours of work - Monday to Friday 08:30am to 17:00pm (37.5hrs per week)
• 28 Days annual leave (inclusive of bank holidays)
• Occupational health benefits
• Auto-enrolment pension scheme
• Free onsite parking
• Death in service

Role & Responsibilities:

• Manage complaints from various customers, conducting root cause investigations and coordinating responses.
• Assist with supplier audits and develop customer product specifications.
• Handle technical inquiries and manage team's inbox.
• Administer product specifications and support new launches.
• Provide administrative and technical assistance to the team.
• Create and update technical documentation.
• Ensure compliance with BRCGS and customer standards.
• Ensure accurate certificates of analysis for each customer.
• Verify specifications and artwork compliance with legislation.
• Generate nutritional and ingredient information.
• Complete technical compliance activities and reports.

Required Skills & Experience:

• (Essential) Experience within a food safety role.
• (Essential) 3+ years of experience within food manufacturing.
• (Essential) Food safety root cause investigation experience.
• Knowledge of UK Label legislation.
• Experience launching products into market.
• Strong written and verbal communication skills.
• Good leadership qualities.
• An awareness of the consumer market.

If you are interested in this position, please apply through the advert!
KSBirmingham

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As an Equal Opportunities employer we welcome applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age.