Senior Technical Advisor

Job Title: Senior Technical Advisor

Knauf stands for opportunity. We know that opportunity looks different to each person, and we are proud that we see opportunity in everyone. This exciting role within Knauf Insulation could be the perfect next opportunity for you to build a unique career, in a values-led culture with a clear purpose of making tomorrow a home for all of us. We are a global manufacturer of construction materials and within our Group, our 41,500 team members in 90 countries across 300 sites provide a huge opportunity for anyone with ambition and energy. We value everyone's contribution equally and we ask that you bring your whole self to work, to enrich the business further, as together we achieve more in a safe and inclusive environment.

Knauf Insulation is proud to be part of the Knauf Group. ….. To learn more about the business, click here.

Can you say ‘yes’?...

• Do you thrive working in a fast-paced environment?
• Can you communicate complex information in a clear way?
• Do you have a strong eye for detail?

As one of our Senior Technical Advisors, you will support the strategic aims of the business and deliver technical services to internal departments and external customers, by phone and email. Technical services range from advice on all KINE products, applications, their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary.

What you’ll be doing…

• Make full contribution to servicing all enquiries in a professional customer focused manner whilst ensuring that internal and external customers are provided with technical services that promote the compliant use of Knauf Insulation products and systems.

• Provide accurate and appropriate technical advice and support across all areas of activity and actively contribute to maintaining and developing a reputation for high quality advice and service within the Technical Services Team (TST).

• Provide Technical advice on all KINE products, applications their certification and compliance with building regulations and include calculations for thermal transmittance and condensation risk where necessary.

• Actively engage in self-learning and continually develop expertise across the application and product areas to complement the skills and knowledge within the team.

• Attend industry CPDs where required to keep abreast of regulation and changes to wider industry.

• Deliver training materials to the direct team or to other departments or external customers as directed.

• Assist the marketing department to develop focused technical marketing collateral that enhances the customer experience.

• Fully engage with, relevant CI activities and programs. Live and uphold the company values and behaviours as a senior member of the team.

A Full Role Profile Is Available On Request

What we’d love for you to have:

We are interested in you as a person, your attitude, behaviours, and values. If you have the willingness to learn anything you need for the role that you don't already have, we'd love to speak to you.

If you have any of the following – this would be an added advantage:

• Experience of working within the construction industry and ideally in both the domestic and commercial sectors
• Working knowledge of U Values and condensation analysis.
• Knowledge of the insulation industry and insulation types
• Knowledge of NHBC, LABC and Premier Standards.
• Working knowledge of RdSAP and SAP.
• In depth knowledge of construction and the construction industry
• Knowledge of building regulations, approved documents and British standards.
• Ability to communicate across functions and with senior leadership in an effective way.
• Ability to communicate detailed messages in a clear and coherent way.
• Working knowledge of thermal bridging calculations (PSI values)
• An understanding or experience of Continuous Improvement and its main principles
• Degree or post graduate qualification in related technical subject
• An inclusive attitude and professional communication style

We'll provide:

• Enhanced Holiday Pay – 33 days including bank holidays plus the opportunity to purchase more
• 16 weeks Company Sick Pay after 3 months of service
• Group Income Protection
• Enhanced Maternity, Paternity and Adoption packages
• Life Assurance – 4 x annual salary
• Defined Contribution Pension Scheme
• Staff Bonus Scheme
• Career Progression Routes
• Employee Assistance Programme through Health Assured
• Westfield Health Cash Plan
• Perkbox
• Access to Costco Membership
• Wickes Employee Purchase Scheme
• On site Gyms
• Wellbeing Initiatives and Mental Health First Aiders
• Car Salary Sacrifice Scheme
• Cycle to work scheme
• On site Car Charging Points

What happens next?

We appreciate that your time is precious and applying for a new job can be a lengthy process, so we will reply to your application ASAP.