Senior Technical Analyst - Infrastructure Services

Senior Technical Analyst, Infrastructure Services
Deeside.
Are you an IT professional seeking an opportunity to make a significant impact in a dynamic and innovative environment? Look no further! Our company, a leader in design, manufacturing, and MRO services for a diverse range of products, including hydraulic pumps, aircraft holdback bars, and electromechanical controls, is seeking a Senior Technical Analyst, to join their international team.
About
With nearly 5000 employees across multiple locations in 8 countries, my client offer exciting opportunities for growth and development in engineering, operations & production, and corporate functions. Join them in their mission to enable the safety and prosperity of the world.
Job Purpose
In this role, you'll serve as a technical expert, participating in analytical and technical assignments to diagnose problems and provide solutions for our information technology infrastructure. You'll play a crucial role in both day-to-day operational support and project-based initiatives to enhance our Infrastructure Services.
Key Duties and Responsibilities:
Conduct research on potential technology solutions and stay updated with the latest technologies.
Manage IT hardware, software, and equipment assets.
Analyze and make recommendations for improving the regional IT infrastructure.
Provide support, monitoring, and maintenance for UK Data Centre and EMEA site infrastructure.
Design, implement, and support infrastructure software platforms.
Develop documentation for computer and networking systems.
Serve as a liaison between technical staff, management, and users.
Diagnose and resolve computer hardware and software problems.
Technical Requirements:
Strong Cisco networking skills.
Knowledge of Windows client O/S, VMware, Veeam, disk encryption technologies, patching, and more.
Familiarity with network environments and concepts such as TCP/IP, DHCP, DNS, Active Directory.
Experience with Veeam Backup & Replication.
CCNA certification required.
Essential Qualifications:
Post-secondary certificate/degree in a related field or equivalent experience.
Minimum 5 years of relevant experience.
Experience, Skills & Knowledge:
Technical authority across relevant platforms.
Strong leadership skills and excellent communication abilities.
Experience with IT service desk software and SLA management.
Proactive learner with solid technical skills in MS Technologies.
Ability to multitask, prioritize, and solve problems effectively.
Personal Qualities:
Team player and leader committed to achieving results.
Enthusiastic about customer service and continuous improvement.
Highly self-motivated with exceptional attention to detail.
Comfortable with empowerment, responsibility, and working in high-pressure environments.
Willingness to work unsociable hours and travel when required.
Possession of a full UK driving licence.
If you're ready to take your IT career to the next level and contribute to my clients global success please get in touch with me on (phone number removed)