Senior Technical Analyst (Platform And Storage Management And Operations)

About ARU:ARU is a global university transforming lives through innovative, inclusive and entrepreneurial education and research. ARU holds a gold award for the quality of its education, awarded through the Teaching Excellence Framework (TEF). ARU’s research institutes and four faculties bridge scientific, technical and creative fields. We deliver impactful research which tackles pressing issues and makes a real difference to our communities. Our academic excellence has been recognised by the UK’s Higher Education funding bodies, with 16 of our research areas assessed as world leading. We are the largest provider of Nursing, Midwifery, Health and Social Care students in the East of England, and we are also among the UK’s leading universities for degree apprenticeship provision, working with hundreds of employers across the UK. About the Role:In this role, you will implement, operate, administer, and secure the application and data services and solutions hosted in our data centres and the cloud. You'll take a lead role in the response to complex escalated calls, following standard incident Management and service request fulfilment lifecycles, and you will contribute to projects and large-scale business-as-usual activities, taking a senior role as directed. You'll have a degree, or be part qualified in a relevant professional qualification appropriate to the specific role. As well as practical experience of working in a medium-scaled enterprise Data Centre environment, you will have knowledge of Data Centre virtualisation and operation. You'll have strong organisational and communication skills and the ability to interact and work with people at all levels. You will be customer focused with high individual standards, have a positive approach and will be a team player. Informal enquiries can be made to Rob Spalding, Head of Infrastructure, at Rob.Spalding@aru.ac.uk. Find out more about working with us. We have an agile working culture and offer an extensive range of benefits including generous holiday entitlement, occupational pension schemes, training and development opportunities, travel to work scheme and a competitive relocation package. Visit our benefits page for full details. We are committed to safeguarding and promoting welfare of our staff and students and expect all staff and volunteers to share this commitment. Applicants should be aware that ARU will carry out online searches as part of the due diligence on short listed candidates. We value diversity at ARU and welcome applications from all sections of the community. We have a responsibility to ensure that all employees are eligible to live and work in the UK. Committed to being inclusive and open to discuss flexible working. We reserve the right to close this vacancy once we have received sufficient applications. Guidance Notes:For a list of key requirements, please click the apply button to download the Job Description and Person Specification. To apply for this role please demonstrate how your skills and experience match the criteria in the person specification.