Senior Technical Surveyor

Job Title: Senior Technical Surveyor

Location: Stockwell, London

Salary: Up to £45K per annum (depending on experience) plus benefits

Job Type: Full Time, Permanent

We are a resident-led social housing charity responsible for the delivery of housing management and maintenance services for around 1,800 homes and several commercial and community buildings in Stockwell/Brixton on behalf of a G15 Housing Association. Being a community-based organisation, we are seeking to recruit an experienced Senior Technical Surveyor, with a focus on service delivery and a people-centre approach. With a turnover of £9.3m, and rising, and in excess of £150million of inward investment provided by the Housing Association over the last 10 years we have ambitious plans for the future, and we want a like-minded visionary to join us on this journey.

Important Information about the role: We require, both a cover letter and CV for this role stating your reasoning for applying for the role.

About The Role:

The role is a pivotal role. Work as a member of a team responsible for the day-to-day repairs, void management and maintenance work through the management of our external contracts.

About You:

• Technical knowledge sufficient to support the delivery of a large and complex responsive maintenance and repairs programme across a range of different stock types
• Strong knowledge of Health & Safety legislation, FRA's relating to urban estate management and tall buildings
• Strong knowledge of CDM and the implementation within projects
• Must have strong knowledge and experience of using NHFED demonstrable ability to pull together specification of works from inspections using the correct codes for works
• Ability to write detailed technical reports which outline the issues, recommendation, solutions to audience that are not technical minded
• Knowledge of key Performance Indicators (KPIs), performance management and evaluating service standards
• Ability to meet deadlines and plan and deliver a range of different activities
• Strong written communication skills sufficient to write reports and analyse information to identify issues and themes and recommend action
• Good knowledge of IT systems including Word, Excel and Outlook
• Excellent analytical skills to identify a range of issues from information gathered
• Excellent customer focus and a genuine desire to achieve excellence in all areas of responsibility

Experience

• Experience of contract management at significant level
• Significant experience of working in repairs and maintenance service within a social housing sector
• Experience of managing budgets and track record ensuring value for money
• Experience of housing management systems
• Experience of CRM and Northgate is desirable
• Experience of dealing with complaints and difficult situations
• Experience of working with external/agencies partners including a range of statutory and non-statutory agencies
• Passionate and conscientious about delivering and driving forward an excellent service in a customer-based environment
• Adaptable and 'can do' attitude

Who we are:

• A group of people who demonstrate integrity, respect, and teamwork
• A group of people with passion, drive, and the courage to be different
• A group of people committed to doing the right thing

Benefits:

When you work at our company, you are directly impacting on the lives of our residents. In return for your energy, innovation, and commitment, we offer:

• Defined contribution Pensions Scheme (employer match up to 8%)
• 5 x annual salary life assurance cover
• Competitive annual leave entitlement
• Interest-free loans (including season ticket loan, Cycle-to-Work scheme, rent deposit loan)
• Employee assistance programme
• Excellent learning & development opportunities
• Staff discount scheme
• A modern office and facilities

Our values define who we are. They are the fundamental beliefs of our social purpose. They guide our actions and behaviour. They influence the way we work as a team - and the way we serve our customers and engage with our stakeholders.

Every day, each one of us makes choices and decisions that directly affect the way we experience each other and the way our customers and stakeholders experience us. Our values give us confidence that we are using the same principles to help us make these decisions throughout our organisation.

We work hard to acknowledge and celebrate individuals and teams within our organisation who consistently live our values and bring our purpose to life through their everyday behaviour, which in turn has a positive impact on our customers, community and stakeholders.