Senior Technology Business Analyst

Join us as a Senior Technology Business Analyst

• Join our Chief Digital Information Office in Commercial & Institutional, where we harness technology innovation, business agility and one-bank collaboration to push the boundaries of what’s possible for our customers
• The wellbeing and growth of our people is fundamental to our shared success, which is why we’re passionate about cultivating an environment that fosters inclusion and champions potential
• Our journey will be challenging and complex, but truly transformative – so if you’re ready to stretch your capability, gain unique experience and shape the future banking experience for generations to come, this is your opportunity

You’re joining a team that’s passionate about the customer vision and delivering a seamless onboarding experience for our customers. Aligned to our ‘Start and Manage my banking relationship’ customer goals, you’ll be working with your colleagues to deliver the technology strategic roadmap, while ensuring the right balance between our business goals and building future technology, at the right cost.

In your new role, you’ll be accountable for producing business requirements to inform future state design, supporting teams in understanding the requirements and their linkages to the overall domain strategy. In the course of your work, we’ll also look to you to build, manage and maintain a positive working relationship with stakeholders and third party suppliers across multiple franchises and functions.

You’ll be responsible for understanding, challenging and developing our business, customers, strategic goals and how the teams operates in order to support the realisation of desired outcomes by the team.

You’ll also be:

• Capturing, validating and documenting business and system requirements and making sure that they’re in line with key strategic principles
• Interacting with customers, key stakeholders and the team to obtain and document functional and non-functional needs
• Analysing existing system documentation to summarise existing system functionality as it relates to the work at hand
• Supporting the identification of team priorities based upon feedback from the customers, key stakeholders and the team

You’ll have a good understanding of Agile values, principles and methodologies with experience of working within an Agile environment. You’ll have experience managing the analysis of complex domain, cross franchise and pan group requirements for technology solutions. An appropriate Business Analyst certification, such as BAX, CPRE and CBAP would be desirable.

You’ll also need:

• Experience of coaching, mentoring and managing junior colleagues
• The ability to articulate and quantify business impacts in a tangible manner which allows stakeholders to make informed decisions and recommendations of priority for technical solutions
• Experience of applying business analysis tools and techniques
• Good communication skills, with the ability to communicate complex technical concepts clearly to your peers and management level colleagues
• Good collaboration and stakeholder management skills

If you don’t meet every requirement listed here but feel that you’re right for the role, please apply – because it could be you we’re looking for.