Company

ExperisSee more

addressAddressWarwickshire, England
type Form of workPermanent
salary Salary£27,500/annum + BENS + BONUS
CategoryCustomer Service

Job description

Elevate Your Career as a Senior Tenancy Manager!

A leading property rental platform, is seeking a motivated and ambitious Senior Tenancy Manager to join our dynamic tenancy management team in Warwickshire.

The ideal candidate will have 2+ years' experience in pre tenancy within a lettings business and will provide outstanding customer services with an eye for detail.

Key Responsibilities:

  • Handle tenancy applications and the move-in process
  • Ensure property compliance and legal requirements
  • Conduct quarterly landlord care calls to maintain strong client relationships
  • Facilitate tenancy deposits and dispute resolutions
  • Drive personal and company targets to maximize revenue
  • Collaborate with the department head for ongoing training and support to the team
  • Develop and maintain excellent rapport with clients, understanding their unique requirements
  • Collaborate with the wider team to streamline processes and ensure seamless customer experiences
  • Stay up to date with industry trends and developments in the property rental market
  • Provide exceptional customer service, addressing inquiries promptly and professionally

Qualifications and Skills:

  • Genuine interest in the property industry with a strong understanding of the rental market
  • Proven track record in lettings, passionate about delivering high levels of customer care
  • Excellent telephone skills, quickly building rapport with clients
  • Strong customer-centric approach
  • Exceptional communication skills, both verbal and written
  • Self-motivated and thrive in a fast-paced environment
  • Detail-oriented and highly organized with excellent time management skills
  • Proficiency in using CRM systems and relevant software applications

Benefits:

  • Competitive £27,500 basic salary with an attractive commission structure
  • Career progression within a growing company
  • Ongoing training and professional development opportunities
  • Supportive and collaborative team environment
  • Modern office space with a positive and vibrant atmosphere
  • Regular team-building activities and social events

Requirements:

  • Permanent, Full-time position
  • £27,500 per year salary
  • Additional leave, casual dress, company events, free parking, referral programme
  • Monday to Friday schedule (No weekends)
  • Bonus scheme, commission pay, quarterly and yearly bonuses
  • Ability to commute or relocate to Henley-In-Arden (required)
  • In-person work location

Outstanding personal benefits package on offer

Refer code: 2578035. Experis - The previous day - 2024-01-22 01:24

Experis

Warwickshire, England
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