Senior Vice President, Client Service Manager

Overview
Senior Vice President, Client Service Manager
Bring your ideas. Make history.
BNY Mellon offers an exciting array of future-forward careers at the intersection of business, finance, and technology. We are one of the world's top asset management and banking firms that manages trillions of dollars in assets, custody and/or administration. Known as the "bank of banks" - 97% of the world's top banks work with us as we lead and serve our customers into the new era of digital.
With over 238 years of rich history and industry firsts, BNY Mellon has been built upon our proven ability to evolve, lead, and drive new ideas at every turn. Today, we're approximately 50,000 employees across 35 countries with a culture that empowers you to grow, take risks, experiment and be yourself. This is what #LifeAtBNYMellon is all about.
We're seeking a future team member for the role of Senior Vice President, Client Service Manager to join our Corporate Trust Operation, Loan Administration Services team. This role is located in Manchester, Greater Manchester - HYBRID
In this role, you'll make an impact in the following ways:

• Manages multiple large projects that are in line with business goals.
• Sets team priorities and develops a shared vision and strategy to optimize team execution and performance
• Ensures work produced meets product/service standards and exceeds quality standards
• Recruits, directs, motivates and develops staff, maximizing their contribution, their professional growth and their ability to function effectively with their colleagues as a team. Provides feedback at the most critical times
• Develops and implements new processes and policies for assigned area and ensures they are operationalized by subordinate teams. Completes intricate problem resolution

To be successful in this role, we're seeking the following:

• Sufficient work experience with management experience preferred. Experience in managing teams
• Experience in an operational area and/or Client Services strongly preferred
• Strong background in Structured Finance (ideally in CLO's), Fund Administration and/or Alternative Asset management is strongly preferred
• Strong background in engaging institutional clients to grow revenue and/or deliver against service obligations is strongly preferred
• Strong problem-solving skills to review test results versus expected results is strongly preferred

At BNY Mellon, our inclusive culture speaks for itself. Here's a few of our awards:

• Fortune World's Most Admired Companies & Top 20 for Diversity and Inclusion
• Bloomberg's Gender Equality Index (GEI)
• Human Rights Campaign Foundation, 100% score Corporate Equality Index
• Best Places to Work for Disability Inclusion , Disability: IN - 100% score
• 100 Best Workplaces for Innovators, Fast Company
• CDP's Climate Change 'A List'

Our Benefits:
BNY Mellon offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your life's journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves that can support you and your family through moments that matter. BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer - Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.
Employer Description:
For over 230 years, the people of BNY Mellon have been at the forefront of finance, expanding the financial markets while supporting investors throughout the investment lifecycle. BNY Mellon can act as a single point of contact for clients looking to create, trade, hold, manage, service, distribute or restructure investments and safeguards nearly one-fifth of the world's financial assets. BNY Mellon remains one of the safest, most trusted and admired companies. Every day our employees make their mark by helping clients better manage and service their financial assets around the world. Whether providing financial services for institutions, corporations or individual investors, clients count on the people of BNY Mellon across time zones and in 35 countries and more than 100 markets. It's the collective ambition, innovative thinking and exceptionally focused Client Service paired with a commitment to doing what is right that continues to set us apart. Make your mark: careers.