Senior Volunteering & Community Officer - Alresford

Senior Volunteering & Community Officer - Alresford
Summary

As our Senior Volunteering & Community Officer, you will ultimately be the voice of our volunteers and our local community. 

Managing the development and delivery of our strategic plan for volunteering and communities alongside the Portfolio Leadership Team. You will be equally responsible for creating a consistent and quality volunteer experience and working closely with our local communities and partners as a champion for our ambition to ensure everyone feels welcome to our places. As well as building the confidence and capability of the team internally, you will also collaborate with partners to help create opportunities that are attractive and accessible to different audiences.

You'll be expected to work at several different properties across Hampshire and West Sussex, so you'll need to be willing and able to travel. 

If you would like more information about this role, please email michaela.saundershall@nationaltrust.org.uk

What it's like to work here
As part of the Visitor Operations & Experiences Team, you'll lead for all aspects of the visitor journey across the portfolio.
The Hinton Portfolio comprises of Hinton Ampner, Uppark House and Garden, Winchester City Mill and Ludshott and Selborne Commons. In it we have 2 pay for entry sites with glorious mansions, priceless collections and stunning gardens; 1 city centre water mill; and several pockets of beautiful countryside providing access to nature for everyone. 
No two days are the same in this portfolio where you can find yourself working at multiple sites throughout the week; meeting new and old faces alongside a team who are ambitious, innovative and supportive. 
What you'll be doing

You’ll be leading our Volunteer Development & Support team across the portfolio with the aim of having a large and efficient family of volunteers in the right, mutually beneficial roles. You’ll be responsible for growing Volunteer involvement by creating a suite of opportunities that are flexible and relevant to a range of audiences. We want our volunteers to feel engaged and invested in because of the work you’ll be doing. You’ll be working on everything from general system queries and volunteer recruitment to delivering inductions and creating training plans. 

You’ll also be creating and delivering a community engagement plan for our portfolio. Working alongside our Senior Programming & Partnerships Officer, together you will be maintaining and growing our strong pool of local stakeholders who help us to ensure our places are attractive and accessible to everyone. This could be anything from working closely with local universities on student projects to thinking of new ways of involving our local community in our work, such as tree planting at Hinton Ampner. The possibilities and opportunities are endless and you’ll be full of exciting ideas to get everyone involved.

Who we're looking for
We'd love to hear from you, if you have:

• Understanding and good practice of volunteer management

• Understanding of good practice in community engagement and involvement, as well as broader participation and partnership working

• Practical and successful experience of developing and implementing new products and approaches to volunteers

• Excellent organisational and planning skills

• Ability to coach and support those managing, supervising and working alongside volunteers and community partners

• Strong communication skills

The package

The National Trust has the motto ‘For everyone, for ever’ at its heart. We’re working hard to create an inclusive culture, where everyone feels they belong. It’s important that our people reflect and represent the diversity of the communities and audiences we serve. We welcome and value difference, so when we say we’re for everyone, we want everyone to be welcome in our teams too.

• Substantial pension scheme of up to 10% basic salary

• Free entry to National Trust places for you, a guest and your children (under 18)

• Tax-free childcare scheme

• Rental deposit loan scheme

• Season ticket loan

• Perks at work discounts such as gym memberships, shopping discount codes, cinema discounts

• Holiday allowance up to 32 days relating to length of service, plus holiday purchase scheme, subject to meeting minimum criteria.

• Flexible working whenever possible

• Employee assistance programme

• Free parking at most Trust places

• Independent financial advice

Click here to find out more about the benefits we offer to support you.