Address
Form of work
Salary- £28,238 per year (based on a full-time salary of £35,297)
- 30 hours per week
- Permanent contract
- SEL Mind office (to be agreed), with travel across all SEL Mind boroughs
- Hybrid working considered in line with policy
The Benefits Service within SEL Mind is a well-established offer of support to clients who need to access Welfare Benefits they are entitled to receive.
The service currently operates across Bromley, Lewisham and Greenwich, delivered in partnership with local NHS. It includes dedicated Welfare Benefits Advisors who provide casework support, and a cross-area team of volunteers who assist with form filling and assessments for health and disability benefits.
The Team Lead will play a key part in the service, providing line-management and supervision to a team of Welfare Benefits Advisors. The post-holder will lead on making sure that we are delivering high-quality and accurate advice in a way which meets the needs of our clients. They will be expected to carry a small caseload in order to keep up-to-date with developments in social welfare legislation and practice.
We are looking for people with significant experience of working within Welfare Benefits, including providing representation at appeals, and giving advice on complex entitlement issues. A strong understanding of the needs of people with mental health problems, and experience of management and supervising the work of others (whether staff or volunteers) are also essential to this role.
This role will involve:
- Line managing and supporting staff
- Providing advice and guidance on complex cases
- Producing advice resources and delivering internal training
- Holding a small caseload of 5-10 open cases including benefit appeals
Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.
Closing date: Sunday 10th March (11.59pm)
Likely interview date: Week beginning 18th March
About SEL Mind
We are a local Mind with a diverse workforce of over 400 staff and volunteers, working to support people with mental health problems and dementia in the boroughs of Bromley, Lambeth, Lewisham, Greenwich and Southwark. Read about the benefits of working for us on our website.
Inclusion is one of our core values. We welcome all applicants, including those with lived experience of mental health problems. We particularly encourage applications from:
- People from culturally diverse communities
- Disabled people
- People with diverse sexual orientations and gender identities
- Under 25s
