Service Administrator And Receptionist

A great opportunity has become available for a reliable and skilled Service Administrator and Receptionistto join a dynamic regional company recognised for developing and training its staff to succeed in their roles. Based in Portsmouth, you will join them on a full-time, fixed-term maternity cover contract lasting 12 months. In return, you will receive a competitive salary of £24,960 per annum and excellent benefits.

Our client is an expanding construction and maintenance company specialising in providing professional and high-quality construction, refurbishment, building maintenance and facilities management services across the south of England.

With a focus on delivering exceptional service to their clients and customers, this position is well suited to an individual that is looking to advance their career and gain hands-on experience in a thriving and supportive workplace.

Company values

Our client take pride in everything they do - Which means they expect all of their employees to:

• Present a professional appearance at all times
• Keep your work area safe, tidy and well organised
• Deliver a high standard of work at all times

Our client have Integrity, built-in

Company Benefits:

• 31 days annual leave rising to 36 days with length of service (including bank holidays)
• A flexible scheme to buy or sell up to 5 days of annual leave per year.
• Company sick pay after 12 months length of service
• Life Insurance
• Octopus Electric Dreams Car Scheme to enable staff to drive a new electric car - paid for through salary sacrifice.
• Cycle to Work Scheme
• Discounted Gym Membership
• Employee recognition scheme
• Length of Service Rewards
• Defined contribution Pension Scheme of 8% (3% Employer and 5% Employee)
• Employee Assistance Programme to support all staff
• Refer a Friend scheme

About the Service Administrator and Receptionist role:

You will be working within the Operations Centre, where your responsibilities are split between administrative compliance duties for Portsmouth City Councils - Repairs and Maintenance Services and the Office Reception.

You will need to interact regularly with our clients Employees Subcontractors, Clients, Visitors Residents and Safety Dept, ensuring you issue, receive, and record clean information accurately and timely.

Key responsibilities as theService Administrator and Receptionist will include:

• Recording information directly into the Job Management Systems (FES), Client Repairs and Property Database, or any other system(s) ensuring the integrity of information and data can be reconciled when used to deliver the service
• When recording or receiving information from PCC Area Office, Tenants, or Operatives repeat what was said or ask them to repeat to ensure information recorded is accurate
• As receptionist you will be the point of contact for all visitors and incoming calls. Ensuring that they have a professional and warm welcome
• Maintaining stock levels of stationary, equipment and refreshments
• Undertaking various adhoc administrative tasks to support all departments within the business
• Ensuring that mail and parcels are distributed to the right departments
• Responsibility for the administration of Asbestos Service information ensuring clean information is recorded into the Job Management System FES and the PCC database(s)
• Responsibility for the administration of Scaffold Service information ensuring all required compliance information is recorded directly into the Job Management System FES and the Contract Scaffold Register
• Responsibility for the administration of employee Training ensuring the Competency and Training matrix is in date
• Living the company ethos and values at all times with whoever you deal or engage with
• Ensuring all ID badges are made for new starters and subcontractors

What the company are looking for in their Service Administrator and Receptionist:

• GCSE or equivalent grade C or above in Math and English
• Experience of working in a Reception Area / Call Centre Environment

If you feel you have the skills and experience to become our clients Service Administrator and Receptionistthen please click "apply" now - We’d love to hear from you!

The company is an Equal Opportunities employer and a member of the Disability Confident Scheme. They are also a member of the Hampshire Construction Training Association.

It is a further requirement that all staff must pass a DBS check.