Job description
Fantastic opportunity for a Service Administrator to join a recognised Contractor, based at their offices in the heart of Crawley.
Joining a small and supportive team, this busy role will see you being responsible for scheduling reactive and routine planned maintenance works to customers across the Sussex, Surrey & London surroundings.
The Role:
Handling incoming enquires via phone & email
Quoting and raising new work orders
Scheduling Engineers to live jobs within company SLAs
Ordering equipment / materials for Engineers as required
Updating company CRM with job progress & customer records
The Person:
Previous experience in a similar planning/scheduling role
Strong geographical knowledge of Sussex / Surrey areas
Confidence working to tight deadlines in a reactive setting
Customer-focussed mindset with first class communication skills (written & verbal)
The Package:
Monday to Friday, 8.30am - 5pm
up to £26,500pa
Company benefits include: 25 days holiday + bank holidays, free parking, relaxed working environment