Job Title: Service Advisor
Location: Kings Langley, UK
Salary: £28,000 - £32,000 per annum
Are you an experienced Service Advisor looking to work with luxury and high-end vehicles? Do you thrive in a customer-focused environment where you can utilize your exceptional communication skills and automotive knowledge? If so, we have an exciting opportunity for you at an independent dealership specializing in high-end cars in Kings Langley.
Responsibilities:
Act as the main point of contact for customers, providing exceptional service and maintaining strong relationships.
Schedule service appointments and effectively manage the workshop diary to ensure efficient workflow.
Liaise with technicians to coordinate vehicle repairs and maintenance, ensuring timely completion and customer satisfaction.
Provide accurate estimates and explanations of work required, including costs and timeframes, to customers.
Handle customer inquiries, complaints, and feedback professionally and efficiently, striving to exceed expectations.
Requirements:
Previous experience as a Service Advisor in an automotive dealership or service centre is essential.
Strong customer service skills with the ability to build rapport and communicate effectively with customers.
Automotive knowledge and understanding of high-end vehicles, including luxury brands and models.
Excellent organizational and time-management skills with the ability to prioritize tasks effectively.
Proficiency in computer systems and software, including service management and scheduling tools.
Benefits:
Competitive salary package ranging from £28,000 to £32,000 per annum.
Opportunities for career development and advancement within a growing independent dealership.
Supportive and collaborative work environment with a focus on employee well-being.
Chance to work with luxury and high-end vehicles, providing a unique and rewarding experience.
If you are a passionate and customer-focused individual with a background in automotive service, we want to hear from you.
Join our team in Kings Langley and be part of our commitment to excellence in servicing high-end cars.
How to Apply:
To apply, please send your CV and a cover letter outlining your relevant experience and qualifications to [contact email].
Please include "Service Advisor - Kings Langley" in the subject line of your email.
We look forward to receiving your application and considering you for this exciting opportunity!
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.