Service Advisor

Wilson Recruitment have been commissioned to support the growth of a family run business within the automotive sector, specifically a main dealership of HGV’s. Due to continued expansion and growth, the company are seeking the following:
The Job:
• Service Advisor
• Salary c.£27k-£30k negotiable depending on experience plus overtime
• OTE up to £35k
• Monday to Friday 0800-1730 and 1:2 Saturday’s 0800-1200
• Cardiff,
Benefits and perks:
• Lucrative basic salary negotiable depending on experience, skills and qualifications
• 24 days annual leave plus bank holidays
• Company discounts on various high street retailers such as Argos, Wickes and Currys
• Employee Assistance Program (EAP) for financial, health and legal help
• First year and 5 yearly service awards with benefit options
• CIPD continuous professional development
• Free onsite parking, free hot drink facilities and uniform provided
• Seasonal benefits such as chocolate at Easter or vouchers at Christmas for example
• Company pension and saving scheme
• Undertake training with the manufacturer
• Plus many more
What we’re looking for:
• Will be confident, well-mannered, calm and patient
• Must have excellent communication and customer service skills, be able to greet customers on arrival to the reception area and maintain good working relationships with their team
• Should be adaptable to learn new systems and processes as per the companies training
• Would have prior experience in ordering car, van and/or HGV parts
• Might possess the ability to translate automotive jargon to customers in a way they understand
• Could have experience of working as a Service Advisor or have some experience working within an automotive setting
• Shall have some understanding of dealership systems such as ADP/Kerridge/Autoline
• Can demonstrate a clear career history and provide references or referee details from similar roles
• Shall hold a full UK driving licence with no more than 6 points and have access to a reliable vehicle
With an average 4.4 star Google Review and 4.5 star GlassDoor Review combined with immaculate state of the art facilities and having an excellent benefits package, it’s no wonder the staff continue to work for this prestigious company for decades.
For more information or to apply, please feel free to contact Lucie Campbell at Wilson Recruitment Ltd, 12a Queensbridge, Northampton, NN4 7BF.