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Salary- Basic Salary: Up to £30,000
- Monday - Friday 08:00 - 17:00 – 45-minute break
- Independent Bodyshop & Insurance Approved Centre
This is a key role for the business, assisting customers get their cars back on the road quickly, and ensuring that their vehicle is repaired to a high standard. Our client offers a fantastic BSI kitemarked workshop and over 70 years of providing a great service to Staplehurst, Ashford, Maidstone, and the High Weald area. They have a friendly relaxed working environment with excellent staff retention. They have an authorised repair for Audi, Skoda, Volkswagen, and Honda to carry out body repairs.
The successful candidate will be responsible assisting organising the workshop diary, speaking with customers and general administrative duties.
This is a key role for the business, assisting customers get their cars back on the road quickly, and ensuring that their vehicle is repaired to a high standard. Our client offers a fantastic reception & workshop, with a friendly working environment.
They are a company that works “The Right Way”, providing high quality work to their customers.
We’ve recently just started working with this client, as they very rarely recruit. If you are an experienced VDA with Audatex experience, please get in contact today.
What’s in it for you as a Bodyshop Customer Service Advisor?
- A Competitive Basic Salary – Basic Salary up to £30,000.
- Monday - Friday 08:00 - 17:00,
- A supportive Management Structure.
- Health & Wellbeing programme.
- Company Pension.
- Future Development Opportunities.
- Assisting experienced Administrators in providing excellent customer service
- Learning how to assess and document vehicle damage and repair requirements.
- Liaising with customers to understand their needs and concerns.
- Providing accurate cost estimates for repair work
- Scheduling appointments and coordinating repairs with the workshop team
- Assisting with administrative tasks such as processing paperwork and invoices
- Following up with customers to ensure satisfaction with the repair process.
- Maintaining effective communication with insurance companies and suppliers.
- Able to work independently Enthusiasm and eagerness to learn and develop as a Service Advisor.
- Excellent communication and customer service skills.
- Strong organizational and time management skills.
- Attention to detail and accuracy.
- Basic knowledge of vehicle accident repair processes is preferred.
- Ability to work independently and as part of a team.
- Autoflow Experience is highly beneficial.
- Commitment to providing exceptional customer service.
- Understanding of health and safety regulations,
- Full UK driving licence (preferred).
- Right to live and work with the UK.
Our team of Automotive Recruitment Consultants all share a passion for finding our jobseekers the best jobs in the Automotive Industry. So, if you are looking to improve your career and want to hear about more Motor Trade Jobs in your local area, please get in touch with us today.
