- £25,000 basic salary + Bonus
- £30,000 OTE
- Monday to Friday, flexible on start and finish times
- 1 in 3 Saturday mornings, 8:30am - 1:00pm
They are seeking an experienced Service Advisor to join their dynamic team. The ideal candidate will play a pivotal role in ensuring exceptional customer service. This is an excellent opportunity for a passionate Service Advisor looking to make a positive impact in a thriving and reputable company.
Commercial Service Advisor Responsibilities:
- Greet customers in a professional and friendly manner, understanding their service needs.
- Schedule service appointments and manage service bay allocations.
- Provide accurate estimates of service costs and timeframes.
- Communicate effectively with technicians to ensure timely and quality service delivery.
- Actively update customers on the progress of their vehicles.
- Proven track record in a high-expectation service industry.
- Demonstrated expertise in customer contact and support.
- Prior experience in automotive service operations or equivalent service-centric roles.
- Proficient in basic technical aspects and service parts understanding.
- Familiarity with commercial and connected vehicles.
- Knowledge of Heavy Goods Vehicles compliance (basic understanding).
- Familiarity with service-related applications (DMS, XENTRY Products).
- Company pension
- Cycle to work scheme
- Life insurance
- Wellness programme
At Perfect Placement we specialise in Jobs within the Automotive Field, we can help you with your Career search for Motor Trade Jobs as we have over 1,400 live Automotive Vacancies across the whole of the UK ranging from Vehicle Technician Jobs to Service Manager Jobs.