Position: Service Advisor
Location: Southampton
Salary: £26,000 - £30,000 per annum
About Us:
My client is a leading Main Dealership in Southampton who are seeking an experienced and enthusiastic Service Advisor to join their service department.
Key Responsibilities:
Welcome customers warmly and assess their service needs with professionalism and courtesy.
Schedule service appointments efficiently, managing workload effectively to ensure customer satisfaction.
Consult with customers to understand their vehicle's requirements, providing accurate estimates and advice.
Liaise between customers and service technicians, ensuring clear communication and timely updates.
Maintain accurate records of service transactions and customer interactions for reference and compliance.
Requirements:
Previous experience in a Service Advisor role within the automotive industry is desirable.
Exceptional communication and interpersonal skills, with a customer-focused approach.
Strong organizational abilities, with meticulous attention to detail.
Proficiency in computer systems and software, including dealership management tools.
Ability to thrive in a fast-paced environment, managing multiple tasks with ease.
Positive attitude, team player mentality, and a passion for delivering outstanding customer service.
Benefits:
Competitive salary with the potential for performance-based incentives.
Ongoing training and development opportunities to support your career growth.
Employee discounts on vehicle purchases, servicing, and parts.
Collaborative and supportive work environment, fostering diversity and teamwork.
Opportunity to work with leading automotive brands and cutting-edge technology.
Hammond Recruitment Group is acting as an Employment Agency in relation to this vacancy.