Service Charge Manager

Role: Service Charge Manager

Type: Permanent

Salary: £50,000

Location: Leicester, hybrid working (1 day a week on site)

Holidays: 26 days + bank holiday

Sellick Partnership are currently recruiting for a Service Charge Manager.

You will be responsible for leading and managing a team in ensuring all aspects of Service Charge accounting are carried out to meet the requirements of the business and compliance with legislation and regulation, whilst providing exceptional customer service to customers.

This position offers hybrid working with this role; You will be required to be in the office for around 1 day per week with the rest being from home, however please bear in mind you may be needed in the office more within your probation and training.

Key responsibilities for the Service Charge Manager are;

• Lead the Service Charge and Home Budgets Team for the region you have responsibility for, effectively plan cyclical workloads to ensure the effective use of resources
• Provide strong leadership to all direct / indirect reports, ensuring effective team working and a positive environment which encourages contribution and progression
• Advise and assist the team in problem solving and investigation into issues
• Support the team through coaching, development, and training
• Achieve targets for productivity and performance during 121s
• Identify and close skills gaps/ train needs within the team to enhance team performance
• Assist in the training and induction of colleagues within the Service Charge Team
• Establish an annual work plan for Service Charge duties of the team and document processes and procedures
• Ensure accurate and timely Service Charge estimates are produced for all Service Charges, liaise with the wider business as required
• Lead on the production of year end Service Charge statements of account for approval and the annual accountant certification / audit process
• Ensure all deficit and surplus adjustments are entered onto the residents' accounts
• Develop the Service Charge accounting software to meet the requirements of the organisation
• Establish and manage controls and processes to monitor financial performance of Service Charges against budget estimates
• Ensure all ledgers and systems are maintained to account for Service Charge costs and income
• Work with the wider business to ensure Service Charges are affordable and represent Value for Money for our residents
• Develop the accounting function for homeowners and leaseholders specifically in respect of sinking and reserve funds

The Ideal candidate for the Service Charge Manager will have;

• Qualified accountant ACCA / CIMA or equivalent or 3 years + experience in a senior finance / accountancy environment
• Experience of working in a Service Charge finance team within the social housing sector
• Experience of leading and developing a highly motivated team
• Knowledge of Service Charges legislation, rent legislation

If you believe that you are well-suited to this excellent opportunity of the Service Charge Manager, please apply directly or contact Jessi Pabla at Sellick Partnership Derby Office for more information. The closing date for CVs is 8^th February 2024 due to the urgent requirement of this role, interviews will be arranged as soon as possible.

Sellick Partnership is proud to be an inclusive and accessible recruitment business and we support applications from candidates of all backgrounds and circumstances. We can adapt our processes to accommodate everybody, so please let us know how we can help improve your recruitment experience. Please note, our advertisements use years' experience, hourly rates, and salary levels purely as a guide based on the specific skills set out in the advert. We are happy to consider applications from all candidates who can demonstrate the skills necessary to fulfil the role. Our Consultants assess based on the experience and skills evidenced on the CV. For information on how your personal details may be used by Sellick Partnership, please review our data processing notice which can be found in the footer on our website.