Service Co-ordinator

Do you share our passion of renewable energy for a greener and sustainable future?

We are currently looking to recruit a Service Co-ordinator on a Permanent basis to join the team at our office in Inverness.

How can you make a difference?

The Service Co-ordinator role is an important role within the Nordex business. You will be working as part of the Northern European Service team, where you will be responsible for producing efficient, reliable and cost-effective service schedule to meet our contractual obligations and customers needs.

What will you be doing?

Key responsibilities for this role include:

• Ensuring efficient resource planning and steering of all dedicated technicians
• Prioritise open work orders within defined company rules and guidelines using standard times and expected driving times.
• Ensuring work orders are set up for all incoming jobs.
• Regular checks of material availability
• Ensuring effective communication of technician’s activities internally
• Informing customers about planned activities at site.
• Ensuring all completed work orders contain the necessary documentation.
• Working with Lead Technicians to prepare availability reports in the ADM database.
• Responsibility for the implementation of service notifications to affect wind farms in conjunction with site teams.

What are we looking for?

Our ideal candidate will have experience in a workload planning environment or have logistics related experience within the wind industry.

You will have a strong customer service focus and thrive in a busy problem-solving environment. It is also essential that you have strong IT skills with experience using MS Office, SAP and planning tools.

This role also requires you to have strong communication and collaboration skills as you will be working with different stakeholders.

What can we offer you?

Time Off 33 days including bank holidays. After two years continual service you will be entitled to an additional day‘s holiday per annum (Maximum 5 days). Plus an extra day off for your birthday

Health & Wellbeing Employee Assistance Programme (offering therapy sessions), Bike2Work Scheme, Paid Eye tests & contribution towards Glasses, Company Sick pay scheme. Private Healthcare available via salary sacrifice

Volunteering 2 paid working days per calendar year to carry out volunteering activities in your local community.

Family friendly ‍‍ Enhanced Maternity, Paternity and Adoption Leave. Compassionate Leave, and Life Insurance.

Memberships Nordex will reimburse the cost of one annual professional subscription fee to one professional institution relevant to your work.

Celebrate Long Service Awards at 5, 10, 15 + years Service

Flexible flexible working hours and hybrid working arrangements available.

Recruitment Process

The closing date for this role is Wednesday 3rd July 2024, however, please be aware that this role could close early if we receive an overwhelming response.

The first stage of the recruitment process requires you to submit your CV via the Apply Now button. The recruitment team will then review your application and be in touch to confirm if you have been successful in reaching the next stage of the process.

Interviews for this role are due to take place week commencing 8th July 2024

We appreciate all the applications we receive and will be in touch with you as soon as we can, so please watch out for our emails or phone calls (which maybe from a withheld number)

Nordex Values, Diversity & Inclusion

Here at Nordex we interact with a variety of people and cultures. Our values of Integrity, Respect, Colleagueship, and Ownership are the unifying force for all departments and regions around the world, these are the standards we walk by.

Our mission is to offer cutting edge, reliable products, and services, generating value for our customers and stakeholders …. All whilst protecting the environment.

Join the #TEAMNORDEX and shape the future of energy with us.