Service Coordinator £30K a year, 25 days holiday plus bank holidays, private medical insurance, permanent position, no weekend working, Monday to Friday days - no shifts, performance-related bonus
Location of the Service Coordinator position: High Wycombe
A leading multinational automotive company require a Service Coordinator to join the team, they lead the way in the sector and operate in a modern working environment.
The role has become available as they continue to grow the business.
The successful person will communicate with customers, providing regular updates and reports for outstanding work.
Provide parts quotes, process orders, upsell additional company products as well as have the opportunities to attend exhibition shows to promote the business.
We would welcome individuals who have experience working in working in a customer support role managing vehicle/operational equipment breakdowns, service engineer works etc.
You may have worked in as a Service Advisor, Warranty Advisor, Breakdown Co-Ordinator etc.
Duties

• Process of orders related parts and labour


• Processing of parts transactions


• Assist with warranty provision.


• Advice customers on the additional ‘value adds' relating to either mobile fitments, maintenance, or warranty requirements.
  (full training given)


• Plan and deploy mobile teams/sub-contractors to facilitate customer requirements.


• Update all stakeholders are updated on the overall project plan for builds for mobile fitments (Sales Team)


• Liaise with both the technical team and purchasing team about any significant product defects that should be escalated to the supplier.


• Administer with support from technical team warranty periods for customer vehicles.


• Provision of guidance and advice to customers on the purchase and installation of product


• Attendance of customer meetings relating to vehicle life issues.

Benefits of the Service Coordinator position:

• £25 a year


• 25 days holiday


• Private medical insurance


• No weekend working


• Days-based role - no shifts.

Alternatively, if you would like a private chat about the role, please contact Rodger Morley at E3 Recruitment.