Address
Form of work
SalaryReed scientific are pleased to be working with a leading biotechnology company that develops and produces novel products used within the health and nutrition and pharmaceutical sector. Our client is looking for a Technical Service Coordinator to join their Quality & Environment division. This role involves coordinating technical information for internal and external customers, supporting the Quality Manager in maintaining systems, and providing commercial support for new customer onboarding.
Responsibilities:
- Liaise with customers, quality teams, manufacturing sites, and supply chain.
- Handle quality management administration, monitor and resolve non-conformances and complaints.
- Create monthly reports, conduct internal audits, and implement improvements.
- Maintain manufacturing information and coordinate updates.
- Resolve customer queries promptly and complete Technical Agreements and Regulatory Submission data.
- Maintain and create supporting information such as Product Information Files.
Qualifications:
- 2+ years’ experience in technical support roles or technical account management.
- Degree in a food-related subject/life science preferred and familiarity with ISO9001
- Strong communication skills, analytical thinking, and attention to detail.
- Knowledge of Continuous Improvement Techniques and experience in internal auditing.
- Technical knowledge in food and/or food supplements.
- Proficiency in Microsoft Office and CRM systems.
Benefits:
- Competitive salary and benefits package including 3 days in, 2 days out hybrid working week and annual bonus.
- Dynamic and supportive work environment.
- Professional development opportunities.
The client is unable to provide sponorship for this position.
If you think you’d a great match for the team, please do apply today. Applicants will be shortlisted on Friday 17th May. I look forward to hearing from you.
