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Form of work
SalaryJob Title:Service Delivery and Development Manager
Company:Karma Nirvana
Location: Hybrid to West Yorkshire area
Salary: £35,000
Read the full job description on our website and apply via our website:
https://karmanirvana.org.uk/about/vacancies/service-delivery-and-development-manager/
Application Closing Date: Sunday 14th April 2024
Telephone interviews: w/c 15th April 2024 (approx)
In-Person Interviews: 17th-19th April 2024 (approx)
Overview:
Karma Nirvana, a pioneering charity dedicated to supporting victims and survivors of Honour Based Abuse (HBA), seeks a dynamic Service Delivery and Development Manager. Join our mission to end HBA by overseeing Service Delivery, driving development initiatives, and fostering stakeholder collaboration.
About Karma Nirvana:
Karma Nirvana is the longest-established specialist charity dedicated to supporting victims and survivors of Honour Based Abuse (HBA). For close to three decades, we have led the campaign against Honour Based Abuse; supporting, educating and empowering all those impacted to live abuse-free.
We run the national Honour Based Abuse Helpline, train frontline practitioners and professionals, and campaign for change, working with parliamentarians and policy-makers. Central to our work is the voice and lived experience of survivors of Honour Based Abuse.
Key Responsibilities:
Service Delivery Oversight: Manage day-to-day operations, ensuring high-quality service provision aligned with organisational values.
Development and Enhancement: Strategically plan and enhance support services, collaborating with stakeholders to address emerging needs.
New Service Development: Lead the conceptualisation and implementation of new services, securing funding and partnerships.
Funding Opportunities and Grant Writing: Research funding sources, develop persuasive grant proposals, and cultivate donor relationships.
Team Leadership and Development: Provide mentorship, foster a supportive work environment, and deliver high-quality training.
Collaboration and Stakeholder Engagement: Work with stakeholders to ensure a coordinated response, representing Karma Nirvana at national and local levels.
Data Analysis and Reporting: Monitor service effectiveness, prepare reports, and utilise data for continuous improvement.
Recruitment and Frontline Management: Lead recruitment efforts, manage staff development, and ensure service quality and compliance.
Quality Assurance: Implement measures to evaluate service effectiveness, ensuring compliance with standards and best practices.
Person Specification:
Knowledge and Experience: Previous experience in VAWG/DA sector, managerial experience, and familiarity with safeguarding guidelines.
Skills and Qualifications: Strong leadership, communication, and problem-solving skills; proficiency in Microsoft applications.
Personal Qualities: Enthusiastic, self-motivated, committed to ending violence against women and girls, resilient under pressure.
Employment Benefits:
Annual leave: 28 days per annum plus public holidays.
Pension Scheme: Employer contribution of 3%.
Employee Assistance Scheme: Confidential support and advice available 24/7.
External Supervision: Trauma-informed supervision for helpline staff.
Training and Development: Opportunities for career growth and team-building activities.
Apply now to be part of our mission to end Honour Based Abuse! Visit our website for more information.
The above post is not a Leeds City Council vacancy and has been advertised on behalf of the relevant organisation. To apply please follow their application instructions.
This role is based in the UK. Employment is conditional on confirmation of the right to work in the UK - either as a UK or Irish citizen, under the EU Settlement scheme or having secured any other relevant work visa. If you do not have the right to work in the UK and the role does not meet eligibility for sponsorship, please consider carefully whether you meet the eligibility to apply.
