Service Delivery Coordinator (Orders) ??? Manchester ??? Hybrid

Service Delivery Coordinator (Orders) Manchester Hybrid FTC New!

Package - GBP21,000 + Good Package

A leading player in the Telecommunications space requires an Order Delivery Coordinator to join them on a short FTC basis with a potential for permanent employment.

Key Responsibility:

• Ethernet & Broadband Order placement.
• Voice and Hosting and Cloud Services Order placement.
• Validation and Approval of customer order form and requirements for the delivery of the required service(s).
• Management of placing our product portfolio services, in-life service changes (modify/upgrades/regrades) and ceases.
• Liaising with suppliers.
• Keeping customers updated in a timely manner, with correct expectation setting. Building relationships with longstanding and new customers Customer Care support to the wider business in relation to Service Delivery issues.
• Supporting the wider team with administrative tasks such as Inbox management, order placement, access requests
• The Order Delivery Executive will approve and validate all orders from a delivery perspective in line with the customer and business requirements, as well as own the delivery of in-life services changes and any ceases as part of the cancellation process.

Essential:

• Full UK Driver s License
• Good task management skills
• Communication
• Advanced Microsoft Excel use
• Hands on experience using project and business systems (CRM, Outlook)
• Fully PC literate

Excellent opportunity for progression! Please send CV for full job description and an informal chat.