AddressService Desk Engineer - Freight and Logistics organisation - ITIL, 1st Line/2nd Line
Birmingham - £30,000
Applause IT are looking for a Service Desk Engineer to join a Freight and Logistics company based in Birmingham. The organisation is a provider to leading British and international brands, their cargo ranges from raw materials to finished products.
The role itself will consist of providing 1st and 2nd line support within the service team to all IT, communications, and freight related systems. The team works in an ITIL based environment will you be answering calls, fixing, and escalating faults for their onsite and remote users. You will also manage escalation through other teams always ensuring high quality of feedback and service to customers.
The ideal Service Desk Engineer MUST have:
- Experience with working in an ITIL environment.
- Windows 10, Windows Server 2008 - 2019 experience.
- Microsoft Active Directory Administration.
- Working knowledge of Microsoft Azure Cloud Infrastructure/environment.
- Experience of HP server and networking hardware.
- Supporting and managing printers and scanners.
It would be desirable for the Service Desk Engineer to have:
- Understanding of Supply Chain and Freight
- MS SQL/SSIS/SSRS
- PowerShell
This is an excellent opportunity for a Service Desk Engineer to join an excellent organisation based in Birmingham. The role will be office based, and you may be required to work weekends. Due to the nature of the business only candidates who are British Citizens or have Indefinite Leave to Remain will be considered for the role. If this sounds like the role for you click APPLY NOW!
Service Desk Engineer - Freight and Logistics organisation - ITIL, 1st Line/2nd Line
Birmingham - £30,000
