AddressAt Tetra Pak we commit to making food safe and available, everywhere; and we protect what's good – protecting food, protecting people, and protecting the planet. By doing so we touch millions of people's lives every day.
And we need people like you to make it happen.
We empower you to reach your potential with opportunities to make an impact to be proud of – for food, people and the planet.
Job Summary
Position reports to Tetra Pak headquarters at 3300 Airport Rd., Denton, TX 76207 and various unanticipated worksites throughout the U.S.
75% domestic travel is required.
Small amount of international travel may be required.
Tetra Pak is not sponsoring work visas or relocation for this position.
What you will do
As a Service Engineer 2, you will:
Conduct preventive maintenance activities for our customers in the food industry in line with Tetra Pak standard global procedures and reinstate Tetra Pak food packaging and processing systems equipment into the customer's production environments according to defined expectations. Execute installation tasks, including the assembly of complete Tetra Pak systems. Execute installation of relevant rebuilding/upgrade kits according to procedures. Execute timely reporting of all discovered technical issues. Inform relevant Tetra Pak staff about ongoing service activities as well as of any issues affecting the customers or the quality of Tetra Pak service. Inform management about any business opportunities discovered for customers. Act as an ambassador for Tetra Pak, ensuring and promoting good working relationships with the customers and ensuring that Tetra Pak’s reputation is sustained. Execute and complete all relevant reports in an accurate and timely way. Distribute reports according to existing procedures and ensure that proper handover is done. Execute all work in accordance with Tetra Pak and customer safety regulations and requirements, including Tetra Pak standards and requirements regarding product quality and food safety. Escalate all discovered food safety, quality assurance, and regulatory issues. Conduct on-site/off-site Operator and Mechanical training for internal Tetra Pak and customer personnel. Maintain an issue resolution database and perform troubleshooting and fault-finding services onsite and by phone. Install set-up and support through remote support when off-site. Conduct regular time entry, service reporting and email correspondence. Provide emergency phone support and on-demand service for a 24-hour support line on a rotational basis.
We believe you have
We believe you have:
Bachelor’s degree in Engineering (any field), Technology Management, Information Technology, or related, and 3 years of relevant experience. In the alternative, this position will accept 5 years of relevant experience.
Must have experience with:
1. Vapor compression refrigeration systems, including ammonia (R-717) systems.
2. Low and high voltage electrical equipment ranging from 24 to 600 volts, including power supplies, motors, various sensors and actuators, and control systems.
3. Basic Allen Bradley automation knowledge and connecting to various PLCs, inverters, and servos using Allen Bradley software including RS Logix 500, RS Logix 5000, and RS Logix Studio.
4. Troubleshooting and rebuilding various mechanical systems including mechanical seals, bearings, bushings, power transmission (chains and belts), cams, tie rods, pneumatic cylinders, pumps, and valves.
5. Providing customer trainings on modern automated industrial food processing equipment.
6. Reading and understanding electrical schematics, P&IDs, and mechanical drawings.
We Offer You
- A variety of exciting challenges with ample opportunities for development and training in a truly global landscape
- A culture that pioneers a spirit of innovation where our industry experts drive visible results
- An equal opportunity employment experience that values diversity and inclusion
- Market competitive compensation and benefits with flexible working arrangements
Apply Now
If you are inspired to be part of our promise to protect what’s good; for food, people, and the planet, apply through our careers page at https://jobs.tetrapak.com/.
This job posting expires on July 29, 2024
Diversity, equity, and inclusion is an everyday part of how we work. We give people a place to belong and support to thrive, an environment where everyone can be comfortable being themselves and has equal opportunities to grow and succeed. We embrace difference, celebrate people for who they are, and for the diversity they bring that helps us better understand and connect with our customers and communities worldwide.
