Service & Maintenance Co-Ordinator

Service & Maintenance Co-ordinator

Full Time Position 

Monday – Friday 

Hours:  0800 - 1700

Location – Office based, Durham DH7 

Salary £25-28K DOE

The company

EPPH Ltd is hiring. Serving client base from domestic to commercial across private and public sectors. Their main customers include many main contractors, government organisations, schools and hospital trusts. They are always happy to form new relationships and allow clients to experience a unique peace of mind and professional service.

The Role

Exciting opportunity to join their growing team in their new office located in Durham, They are looking for an experienced, enthusiast and highly motivated individual to become a Service & Maintenance coordinator joining their already very successful team.

Daily Activities:

• General administration duties
• Dealing with customer queries
• Weekly reporting of customers' accounts
• Preparing RAMS & Permits where required
• Maintain customer portals where required
• Sending out completion documentation to customers
• Raising invoices for completed scheduled maintenance and remedial works
• Scheduling of PPM Contracts (Domestic & Commercial) & Reactive jobs from various clients 
• Creating quotations and issuing to relevant customers
• Health and safety in-house responsibilities
• Raising supplier purchase orders
• Liaising with internal teams and engineers to ensure timescales are met

Requirements; 

• Basic reading, writing, and arithmetic skills
• Good knowledge of Microsoft Excel and Outlook
• Confident approach
• Excellent communication skills, written and oral
• Highly organised with ability to use initiative to organise and prioritise
• Calm under pressure
• Confidence in working to meet deadlines
• Dynamic and forward thinking
• Ability to work as part of a team and use own initiative where applicable
• Keyboard skills including word processing, updating databases and excel spreadsheet applications 
• Work to KPI’s and targets 

Benefits:

• Highly competitive salary
• Quarterly Company Performance bonus 
• Private Health Care 
• Pension
• Free Parking
• Become part of a unique and growing team
• Progression within company