Our Porsche workshop in Swindon is looking for a Service Quality Specialist to join our team and take ownership of quality control in the workshop. An important part of this role also includes overseeing Warranty admissions and ensuring they meet Porsche regulations. If you have experience in a busy aftersales department and want to take the next step in your career in the automotive industry, this is a great opportunity to progress and develop your skillset.
Key responsibilities:
- Technical Preparation & Set Up in line with brand and group standards
- Warranty Evidence gathering, administration and submission
- Provide control of quality and of repairs
- Oversee technical repair progression of work through the workshop and ensure agreed customer timescales are adhered to
- Work with the Service, Parts and Workshop Managers to ensure all departments are kept updated of progress at all times
- Live Technical Guidance for Technicians and customers if necessary