Address
Form of workWe have an exciting new opportunity with our Peterborough-based engineering client who are looking for a strong administrator to join their growing business as Service & Support Coordinator.
Reporting to the Head of Service & Support and working closely with their HR team you will be liaising with customers, suppliers, and engineers to ensure that customer requirements are met.
Your key responsibilities as Service & Support Coordinator include:
- Assist Head of Service & Support in creating proposals, Purchase Order Number requests, raising invoices, organising deliveries for service and parts, purchasing parts/spares, sending staged contract payment reminders.
- General administration support to the HR Business Partner, and other departments when required.
- Handle general customer queries.
- Assist with service contract and contractor contract renewals.
- Monitor and edit engineer time bookings on a weekly basis for KPIs, retrieve KPI details and information for targets.
- Completion of pre-qualification questionnaires and updating of internal Health and Safety documentation.
- Attend meetings and minute as required.
- Organise and assist engineer’s toolbox talks, PPE, travel arrangements.
- Reception duties – meet and greet visitors.
Requirements for the role:
- Proven experience as a Coordinator or administrator in a similar role.
- Excellent customer service skills and an understanding of administrative procedures.
- Good communication skills, both written and verbal.
- Ability to work well under pressure and manage conflicting priorities.
- Strong attention to detail and ability to work with accuracy.
- Strong interpersonal, problem-solving, and analytical skills.
- Self-motivated, organised, and able to work independently as well as part of a team.
- High level of attention to detail and accuracy.
- Excellent computer skills, particularly in Microsoft Office suite including Excel.
Full or almost full time hours, 8/8.30am – 4/4.30pm (flexible around core hours) and based in their office.
If you have strong administration skills and can demonstrate the above experience, we would like to hear from you.
Anne Corder Recruitment Ltd acts as an employment agency for permanent recruitment and as an employment business for the supply of temporary workers. By applying you will be registered as a candidate with Anne Corder Recruitment Ltd, your personal data may be added to our database as part of the application process. Our privacy policy is available on our website and explains how we will use your data. Your details will be reviewed by one of our Recruitment Partners and we will contact you again within 5 working days if your application is to be progressed further.
