Service Team Manager

Service Team Manager
Basic £30,160
OTE £35,160+
Prestige Main Dealer - Manchester

C&B Recruitment are currently recruiting for an Automotive Service Team Manager to join a successful and well established aftersales team based in Manchester.

Must have previous experience working within the automotive aftersales department as a Service Team leader or Service Team Manager.

Role Overview

• Managing and leading a team of service advisors.
• Reporting and working directly with the service manager.
• Meeting customers on arrival and providing them with a seamless service, from drop off to vehicle handover.
• Booking customer vehicles in for Services, MOT’s and/or repairs.
• Updating customers with progress on their vehicle, as well as authorising additional work and making follow-up calls advising on additional work that may need to be completed.
• Liaising with the Workshop, Parts and Sales department to ensure customers vehicles are ready on time.
• Upselling of work, parts and accessories whenever possible, acting on opportunities to sell additional products and services.

Requirements:

• Previous experience working as a Senior Service Advisor/Service Team Leader/Manager.
• Experience in working within an aftersales department.
• Full driving license is required.
• Stable career history.

If you have the relevant experience and would like to know more, contact Ian Bowker at C&B Recruitment