Service Technician

Join us as a Service Technician/depot colleague for one of our clients - Where Work and Fun Converge!
Are you ready for a unique opportunity in a modern and thriving company that defies the norms of Internet commerce? At our client, their growth is fueled by a VERY SIMPLE PHILOSOPHY:
To be unbeatable in terms of: Customer EXPERIENCE Product QUALITY SERVICE levels and knowledge Reasonable PRICING Customer experience is their priority, and they are committed to selecting top-notch products, suppliers, and staff to ensure customers keep coming back. Our client believes that having FUN and creating a PLEASANT experience is essential, making it a workplace where staff genuinely enjoys what they do.
What They Do: Our client are a Supplier of industrial products and services, specializing in: Hydraulic hoses, including on-site replacement. Quality compressors and pneumatics, with on-site servicing Quality welders and consumables Hydraulic power packs and components Oils, lubricants, and greases, along with associated pumps, funnels, nozzles, etc. Pressure wash machines, hoses, lances, spares, and components Metal removal tools (drill bits, grinding & cutting discs) PPE hi viz clothing and safety boots Vehicle and trailer lighting components Power distribution products - bearings, belts Service Technician/Depot Colleague:
Main Tasks: Utilize a well-equipped van to service compressors and perform on-site hydraulic hose replacements. Assist customers in selecting products and provide friendly, knowledgeable assistance. Craft hydraulic hoses and occasionally order products from suppliers. Use the Sage account package for recording customer transactions. Answer phone inquiries and provide exemplary customer service. Help out in the depot, occasionally engaging in hands-on tasks and deliveries. Training Provided: Site work - Quarry Passport Compressor servicing and repair - Supplier-based training Hydraulic hose assembly - In-house Sage Accounts Package - In-house Helping customer select products appropriate to their needs. Dispensing advice, banter and help Making hydraulic hoses (training given) Using Sage accounts package to record what each customer takes. Answering phone enquiries Occasionally ordering products from suppliers Person Specification: Engineering/technical/service background or aptitude Reasonably fit and strong for occasional heavy lifting or accessing equipment in challenging positions. Personable - forming positive relationships with staff and customers is essential. High level of patience - the job involves extensive customer contact which can be demanding. Flexibility - we encourage utilizing staff strengths, creating the best working environment, and fostering happy, loyal staff. Flexible attitude to working hours - we accommodate personal commitments with a willingness to adapt. Reasonable level of numeracy and literacy High level of patience - Job involves lots of customer contact which can be taxing. Flexible attitude to working hours - important stuff always seems to happen at the beginning and end of the normal working day. We match this flexibility to try and fit in around your personal commitments. Basic engineering knowledge useful.
If you're ready to embrace a dynamic role that combines hands-on service with customer interactions, where FUN is an integral part of the workplace culture, apply now!
Benefits & Requirements:
- Hourly rate as above (not age dependent)
- 28 days Paid Annual Leave pro-rata for PAYE (inclusive of statutory holiday)
- Flexible working hours
- Induction Training
- Ongoing Assignment
- Overtime Available
How to achieve higher pay rate:
Proven practical skills or on completion of a Skills Test
All vacancies are available and correct at the time of posting. Some details may be subject to change.