Service Technician / Automotive Mechanic - Oxford, Bicester

You will:

• Service, repair and improve: Working with Tesla specific software and advanced tools you will be performing repairs and maintenance on all types of Tesla vehicles, with and without supervision according to skill level.
• Ensure top quality: Fix it right first time, we trust you to inspect our vehicles diligently before return and pre-delivery and to work with the highest quality standards.
• Communicate with customers: Contributing towards high Customer Satisfaction you will be confirming details of upcoming service appointments (pre-calls) and keeping Tesla customers regularly updated throughout the Service Visit. You will also be responsible for basic administrative tasks like supplying customers with their estimate and/or invoice.
• Collaborate: Working across teams (local and regional) you will be sharing support and best practices in order to further improve the service experience. 
• Develop: Setting you up for success our dedicated in-house training teams will train you on Tesla specific technology and the repair of Electrical Vehicles.

You are:

• Technically experienced: You have professional experience performing vehicle service and repairs working within either automotive, aviation, marine or similar industries. 
• Technically qualified: You ideally have relevant certification to perform vehicle repairs in UK. You will self-manage your technical expertise development.
• A good communicator: You speak and write English well and know how to get your point across clearly and respectfully.
• Safe to drive: We require you to hold a full European driver’s license (Class B for cars).
• Flexible: You may work in shifts to support your team, which may include weekends, morning and evening shifts. You are willing to travel for mobile repairs and detail cars, when needed.
• Eligible: to work in UK.