Service Technician - Hire

Your Company:
NET Recruit are partnering with a highly successful HVAC business to assist them on their search for a Service Technician to cover the Northern Region. Due to sustained success, spanning over a number of years, this business has continued to grow, not only its workforce but also the customer base in which it operates, becoming a leader within its industry. With a clientele that have come to expect a high level of service from this business, which it prides itself on always delivering, the company are searching for driven and dedicated individuals to join their team to ensure this quality is maintained.
This role will prove to be vital within the business, joining the Service Technician Team, to ensure that products and equipment are serviced and performing correctly. As a result of the hard work conducted by the team, the business can continue their growth and continuously improve on the quality of the service they are delivering.
This role will involve travelling across the Northern region of England, and could include travel into Southern Scotland as well.
Role and Responsibilities
While in this position your duties may include but are not limited to:
* Proactively diagnosing and seeking to fix system problems when servicing assigned products and equipment, ensuring that customer satisfaction is met at all times
* Resolving routine and predictable problems
* Striving to provide services that meet customer needs in the most cost effective manner
* Conducting scheduled and preventative maintenance services on assigned equipment and products
* Working collaboratively and cohesively with other internal departments, regarding ongoing issues that arise from servicing, ensuring that these are resolved as quickly as possible and in conjunction with the relevant teams when needed
* Ensuring that strong communication with customers is upheld at all times, including discovering their needs, listening to requests and keeping them up to date with progress on servicing regularly
* Utilising all tools at your disposal, including technology, software and physical equipment to diagnose and repair faults with products
* Maintaining servicing tools and equipment used, to ensure these are in a working condition for when they are required as part of the role
What You Will Need To Apply:
To be considered for this exciting role, you should be FGas qualified and possess a NVQ or other Engineering qualification/degree. Additionally, you should have excellent previous experience working within a comparable technician role, ideally within the HVAC/Engineering industry. You'll need to have strong communication abilities to work cohesively with internal and external teams, as well as being able to communicate effectively with customers. An aptitude for technology or computer software would be desirable, as well as good problem solving skills.
Applicants MUST have a valid UK driving license, be eligible to work in UK and be prepared to work varying shifts that include weekend working, as per the Rota and the occasional 'on-call' shift.
What You Will Get In Return:
For the successful candidate within this role, a starting salary of up to £30,000 will be on offer, depending on prior experience and knowledge, which will accompany an additional benefits package include a competitive holiday and pension allowance, internal 'work perks', incentives and much more.
Additionally, the business is keen to support their employees and will provide ample training both initially and on an ongoing basis, alongside excellent internal opportunities for development and progression in order to enable the successful candidate to grow and learn.
If this opportunity interests you then please do not hesitate to reach out to:
Elisa Zuk - Talent Acquisition Specialist
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