AddressAudi is an exceptional brand fuelled by a passion to create the ultimate customer experience, which is why we are looking to invest in apprentices who can help us achieve our ambitious plans. There's never been a better time to join us, as we continue to enjoy massive success and unprecedented growth in the prestige car market. We are looking for the next generation of exceptional people to become part of our team and help us to delight our customers.
The Service department is vital to the success of our business. From right first-time fixes, to delivering excellent customer service, our Service Technicians/Mechanics play a pivotal role in delighting our customers and encouraging their continued loyalty.
Every day is different within the Service department. As a Service Technician/Mechanic Apprentice, some of your duties will include:
· Use of diagnostic equipment to identify vehicle faults
· Testing of parts and systems to ensure correct working
· Following checklists to ensure all critical parts of vehicles are examined
· Carrying out bumper to bumper overview, service and inspection.
· Maintenance of electronic systems including on board entertainment systems
· Undertaking repair and maintenance of vehicle parts including clutches, gearboxes, tyres, brakes and suspension.
· Completion of legible and accurate paperwork for the customers and centres records.
· Maintenance of a clean and tidy work environment.
You will have the opportunity to work with a wide range of products including traditional, hybrid and electronic engines. From heritage vehicles to leading edge modern technology, our range will provide you with a varied technical training experience to build your skills as a Service Technician/Mechanic.
Training provided:
Training will be delivered using a combination of virtual classroom remote learning and face-to-face block release weeks at our state-of-the-art training centres.
Our expert trainers will guide you through the training programme using a combination of e-learning, classroom learning and practical application.
In the workplace, your personal, dedicated mentor will support your continued learning as you apply the skills and knowledge you have gained through the remote sessions and at the National Learning Centre.
As part of a fully rounded and comprehensive training programme, you will also be invited to a week’s personal development with our delivery partners Outward Bounds (T’s&C’s apply) to enrich your teamwork, communication, resilience and problem solving skills.
This is a fully rounded training experience where you will build life skills that last and gain both Apprenticeship qualifications and brand certifications.
On successful completion of the three-year programme, you will receive the following:
- Level 3 Apprenticeship Standard in Motor Vehicle Service and Maintenance Technician (Light Vehicle)
- Certificate in Automotive Refrigerant Handling
- Brand specific certifications
Scotland, Northern Ireland, Wales: Framework
- Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VRQ)
- Level 2, progressing to Level 3 Diploma in Light Vehicle Service and Maintenance Technician (VCQ)
- Certificate in Automotive Refrigerant Handling
- Brand specific certifications
Desired skills
Our ideal candidate will be able to demonstrate skills in logic and problem solving. You should be someone who pays attention to detail and is committed to completing this three-year training programme.
We are looking for people who are passionate about our industry and our brand. Some of the personal skills that you should think about showing us in your application are:
· Enthusiasm and willingness to learn
· Teamwork
· Strong communication
· Customer Service
· Interest in vehicle engineering
Future prospects
Volkswagen Group (VWG) is one of the UK’s largest car retailers encompassing premium brands such as Audi, Bentley, SEAT, ŠKODA, Volkswagen, TPS, Volkswagen Paint and Body and Volkswagen Commercial Vehicles. This network of retailers spans the UK, providing a wide range of career opportunities.
Once your apprenticeship is complete, you will continue your learning journey and you will have the opportunity drive your career forward. Some of our apprentices have gone on to become team leaders and managers within the retail network or even joined our team at Head Office in Milton Keynes.
Minimum entry requirements
GCSE grades 9 – 4 (A – C) or equivalent in English, Maths and Science.
In Scotland, applicants must have or be predicted to achieve Scottish National 5 Grades A - C or above in English, Maths and either a Science or Technical subject.
'Equivalent' grades include:
· BTEC first diplomas and certificates
· OCR Nationals
· Key Skills Level 2
· NVQs
· Essential Skills (Wales)
· Functional Skills Level 2
· Core Skills (Scotland)
We accept predicted grades and conditional offers can be made based on predicted grades.
Please note:
As part of our commitment to Diversity, Equality and Inclusion, all applications are automatically anonymised by our recruitment system. This is with the aim of realising our ambition to have a workforce that is reflective of the community we serve and eliminating unconscious bias, allowing employees to be appointed based on their talent, skills and experiences regardless of ethnicity, gender, sexual orientation or any other protected characteristic.
Please do not contact the retailer directly. Inspiro Learning carry out the full recruitment service for this employer.
Why Sytner?
Sytner Group are delighted to provide an industry-leading benefits package.
We are passionate about continuous improvement and building an environment where everyone feels valued, appreciated and able to reach their full potential.
· Enhanced Holiday Entitlement – 33 days inc. bank holidays
· Industry-leading Maternity, Paternity and Adoption Pay
· Career Development
· Recognition of Long Service every 5 years
· Discounted Car Schemes
· High Street Discounts
· Discounted Gym memberships
· Cycle to work scheme
· One day a year paid voluntary / community work
· Business social events
At Sytner, our values and the way we behave are important to us. We have a working environment where we value and respect every individual's unique contribution, supporting our colleagues to thrive and achieve their full potential.
We are committed to creating an equitable environment and welcome applications from individuals, regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion and/or belief.
As part of our commitment to Diversity and Inclusion, you have the right to ask for changes / adjustments to job interviews and the recruitment process.
For more information around reasonable adjustments and the recruitment process please click here.
Unsure? Read on…
We represent over 23 of the world's most prestige vehicle brands, across our 140 UK dealerships.
We pride ourselves on ‘Developing Talent and ‘Building Careers’ and our colleagues recently scored Sytner Group an outstanding 89% on our colleague engagement survey.
Job Types: Full-time, Apprenticeship
Salary: From £18,828.00 per year
Schedule:
- Monday to Friday
- Weekend availability
Work Location: In person
