Are you a ServiceNow Business Analyst looking to join a ServiceNow Customer with very big ambitions?

We are working with a client to find a ServiceNow Business Analyst to join their team.
The ServiceNow platform stands as their cornerstone among their strategic technology platforms, driving the backbone of the digital services.

What you will do:

Collaborate with internal teams to define requirements and develop tailored process solutions.
Analyze business processes, create use cases, and document functional requirements.
Participate in workshops to propose optimal solutions and provide feedback on requirement changes.
Work with stakeholders to achieve consensus on solutions and maintain positive relationships.
Ensure thorough documentation of requirements and designs.
Design intuitive user interfaces with end-user experience in mind.
Contribute to testing efforts and support end-user adoption through communication and training initiatives.

What you will need:

• Bachelor's or Master's degree in the field of computer science, or related field.
• 3 years of business process analysis experience.
• A strong background as a business process analyst.
• Skilled in facilitating workshops, gathering user requirements and confirming stakeholder sign-off.
• Capabilities in managing stakeholder expectations effectively in terms of adherence to standards and delivery dates.
• Expertise in ServiceNow and implementations of modules such as ITSM, ITOM, SPM, IRM, etc.
• ServiceNow certifications are preferable
• Experienced in working with the Agile / SCRUM methodology
• Need to be fluent in English and Dutch

Our client is offering competitive salary based on your experience and an unbelievable benefits package including bonuses, pension scheme, flexible working arrangements, 32 days of annual leave, travel allowance, and more.

You will be joining a company that wants to invest in future generations while also taking care of their employees.
They organise company events, volunteering days, and more.

If you are interested please apply and send your CV!