Shared Services Administrator

The Opportunity

Salary: £25,119 to £26,421 per annum (£11,541 to £12,139 per annum, pro rata’d)

Working Pattern: Part-time, 17 hours per week (Hours to be worked over three days to include Monday)

Location: County Hall, Chichester and working from home (Hybrid)

Interview date: w/c 01 April 2024

We are currently seeking an enthusiastic, confident candidate to join our team as a Shared Services Administrator on a part-time basis.

As a Shared Services Administrator, you are responsible for the contractual administration and processing associated with DBS applications, position and structure changes, redundancy, probation period letters, visa renewals, invoicing, SAP reporting quality assurance checks and SAP system requests.

You will provide professional advice, guidance and information on subjects in relation to terms and conditions, HR and payroll policy and procedures.

Responsibilities are varied but focus on providing customer service and administration support within agreed timescales and service level agreements.

What are we looking for?

• You will have good communication skills and be able to establish strong working relationships with both internal and external customers.
• You will be able to work collaboratively across Payroll and HR teams to develop and improve services to customers.
• You will be adaptable and responsive to changing demands or new ways of working.
• You will be able to work independently, organising and prioritising your work and coordinating a variety of tasks to meet deadlines.
• You will be confident in providing specialist advice and guidance, for example when advising on SAP structure builds regarding what may be possible or practical, or when advising managers on visa renewal processes to ensure that WSCC remains compliant with legislation.
• You may also be required to provide training sessions to service users on occasion – for example to managers on SAP self-service.
• You will be comfortable processing information that is highly confidential and sensitive, including redundancy data, DBS countersigning, visa renewals, and responding efficiently to queries from other external agencies including the police, and to internal services including Finance.

For more information on the Key Skills as well as the Qualifications and/or experience required, please refer to the Job Description attached.

Working for us

As well as adding real value to our service users and our communities, as an employer we recognise our employees are central in being able to achieve this. To recognise this we want to help support your development and provide an great place to work ensuring you can fulfil your full potential, have access to a range of benefits including:

• an excellent local government pension scheme
• generous holiday entitlement of 25 (FTE) days (plus opportunity to buy additional leave)
• a range of flexible working options, depending on your job role
• maternity, paternity, dependency and adoption leave
• volunteering opportunities

For a full list this can be found at our Rewards and Benefits page.

Further Information

The reference number for this role is CRS00808.

For an informal conversation or for further information regarding the role, please contact Cheryl Heathcote (Team Leader – Business Assurance and HR Admin) at Cheryl.Heathcote@westsussex.gov.uk. For issues or queries regarding your application please contact hrrecruitment@westsussex.gov.uk.

To apply, please follow the links below to upload your CV and Cover Letter. In your cover letter please outline your motivations for applying and explaining the skills and experience you can bring to the role (please refer to the key skills) ensuring that any gaps in employment are covered in your CV. Please ensure you have saved the job description attached to the main advert on our website as, once the job has closed, you may not have the opportunity to download again.

We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. This post is subject to 3 years referencing and a health check.

Equity, inclusion and accessibility is very important to West Sussex County Council. We welcome and encourage applications from everyone, as this helps us build a diverse and talented workforce, that reflects the communities we serve. We ensure our approach to recruitment is flexible and supportive to enable all applicants to be at their best and to ensure they have the best possible chance of success.

We operate a guaranteed interview scheme for applicants that have a disability, are a veteran or are a care leaver. More information can be found on our application help page.

CC

Job Reference: CRS00808