Sia Park Safety Assistant

Company	Away ResortsSee more
Address	Hayle, Cornwall
Category	Customer Service

Job description

Location: St Ives Bay Beach Resort, Hayle TR27 5BH. Away Resorts

Wage: £11.44ph, seasonal contract until September/October

Are you a people person, passionate about keeping others safe? Join us as a Security/Park Safety Assistant where guest safety and security are your priority.

You’ll be a keen observer, making sure our guests feel safe and secure in their home away from home. You’ll need to hold a current driving licence and preferably a current SIA Door Supervisor licence but this is not essential.

Full job description and what you’ll be doing

This position is for night shift work. Starting at 5pm or 10pm, you’ll be working as part of our security/Park Safety team of holiday heroes, who ensure the park is secure and safe at night. You will be a reassuring presence for guests, and you’ll be there in an emergency. It’s a varied and exciting job with responsibilities that include:

Welcoming guests into our park at the entrance and monitoring vehicles that wish to gain access.
Patrolling the park by foot and vehicle, ensuring the perimeters are secure and all is well within the park.
Door duties.
Helping guests with out-of-hours problems such as maintenance, accommodation, or guest services
Always maintain a security presence onsite, being vigilant, proactive, and responsive
Respond to all emergency calls
Provide on-site information and local information to the team and customers

You will greet customers professionally and assist with customer enquiries and maintain a safe, secure environment for all our guests. You will be required to complete patrol logs and report all potential accidents and incidents as well as respond to any alarm calls – first aid, fire etc. You will need to be vigilant in taking appropriate action in and reporting any suspicious circumstances.
And who knows what else you may find yourself doing. As long as you’re happy to help even when it’s ‘not your job,’ you’re our sort of person.

One more thing…holidays happen at holiday times, so you will need to work your magic on bank holidays and weekends too throughout the holiday season.

Skills, experience, and qualities you’ll need.

This is a great role for the right person, and we will provide full on site training and induction, so lots of experience is not as important as the right attitude. The only ‘must-haves’ are.

Full Driving Licence
Customer service skills – we want someone who is friendly and cheerful to our guests.
Valid SIA (Security Industry Association) licence
Physically fit as the job requires a lot of moving around the park on foot
Commit to being able to work full night shifts from 5pm-8am variable

Who we are?

Away Resorts is a dynamic and growing company, shaking up the Great British holiday at our award-winning UK resorts. St. Ives Bay Beach Resort has private access to three miles of sandy beach, spectacular sea views, luxury accommodation and excellent facilities, making it one of the best holiday parks in Cornwall and a great place to work

What we need in a nutshell

This is not a typical Park Safety role. It’s much better! Based at the beautiful location of our St Ives Bay Beach resort, you will be keeping our holiday makers secure as well as helping them out when they need assistance.

We need you to deliver delight by being the person our holidays makers can rely upon day and night, keeping them safe and being there when they need help.

Our Promise to You

Holiday Heroes come with all sorts of different super-powers, and we welcome them all!

We embrace diversity, inclusion, and equal opportunities. From our investors to our teams, we love that everyone comes from different backgrounds, allowing us to grow and inspire each other. We’ll never accept any form of discrimination, and we’ll forever strive not just for our product to be unique but our people too. After all, wouldn’t it be boring if we were all the same? In short, we want to bring your whole self to work!

Added benefits