Site Agent

A tier-one utility contractor is seeking to appoint a Site Agent. This role is mainly site based in West London.
The main aim of the Site Agent is responsible ensuring that works/projects are planned, managed and delivered to the highest standards of safety, compliance, customer excellence and commercial control.
The Role
The Site Agent is to successfully deliver a nominated project by:
-Lead by example at all times
-Consistently demonstrate, promote and develop high standards of safety behaviour and culture to match
-Manage and extract the critical design aspects, raising relevant TQ’s, ensuring the design programme and list of deliverables works with the construction programme
-Achieving the programme or betterment thereof
-Achieving the commercial performance of the project or betterment thereof
-Ensuring the health, safety and wellbeing of all operatives and supply chain under your control
-Ensuring the quality delivery of the project (right first time)
-Ensuring all of your resources are utilised as best as possible
-Maintain excellent client and other stakeholder experience levels
-Maximise any end user customer experience
-Supervision of site and control of resources to complete the works satisfying the requirements of the design, legislative (e.g. CDM), regulatory and company/client technical standards, policies and procedures.
-Interpret and understand stat / service drawings, ensuring that they are accurate and in date.
-Undertake site inspections focusing on the safe, compliant delivery of all activities in progress and quality of work completed taking the appropriate action where necessary to address weaknesses or failings.
-Continually monitor performance and foster a culture of team working and safety.
-Ensure operatives possess the correct and current qualifications and competencies to allow them to undertake their relevant work activities.
-Ensure all required data, records, QA and SHE forms are recorded and submitted accurately and by the appropriate deadlines.
-Ensure that communications are delivered effectively so that operatives have an understanding of the contract/personal objectives, standards of service and contract performance. Deliver as appropriate toolbox talks, safety briefings and team briefs.
-Proactively work with customers to ensure an excellent customer service is provided, resolving and/or escalating enquiries and complaints in line with the standard.
-Develop and maintain relationships with the client, and all other stakeholders and our supply chain.
-Act as a role model at all times in support of the company’s vision, priorities and values.
-Carry out any other duties appropriate to this post
Experience and Qualifications required 
The Site Agent will have experience in utilities operational delivery in a safe and compliant manner
-Working knowledge of relevant legislation, codes of practice, safety and statutory regulations
-Ability to lead on site and drive performance against a target programme
-Good verbal and written communication skills
-Cost awareness and the desire to deliver scalable profit on your project
Essential Qualifications
-CSCS Accreditation (Manager or higher)
-SMSTS
-SEATS (Environmental)
-National Water Hygiene (Blue card)
-First Aid at Work