Site Operations Manager

Site Operations Manager:

Charged with overseeing a designated site's entire operational landscape, the Site Operations Manager holds a pivotal role in orchestrating key facets, from staffing to customer relations. Integral to achieving financial targets, ensuring stellar customer service, and sustaining operational efficiency, this role is multifaceted.

Key Responsibilities:

• Customer Service and Development:
• Supervise timely delivery from the customer order book.
• Address concerns, gather feedback, and spot growth opportunities.
• Maintain professional relationships with customers and the team.
• Understand evolving demand requirements through customer engagement.

Personnel Management:

• Optimise staffing levels and manage diverse personnel.
• Oversee site and customer-based staff, incorporating hiring and development.
• Foster a positive work environment, emphasising community engagement.

Facilities and Assets:

• Implement safety programs and fortify security measures.
• Safeguard company-owned assets.
• Oversee equipment maintenance and maintain relevant records.

Policy and Procedures:

• Uphold established policies and ensure compliance with standards.

Optimise Site Performance:

• Scrutinise and forecast monthly financial statements.
• Navigate key performance indicators, optimizing staffing and productivity.
• Cultivate a culture of continuous improvement.

Purchasing and Project Management:

• Coordinate purchasing activities for streamlined procurement.
• Implement project management strategies for seamless execution.

Safety:

• Ensure adherence to safety standards and regulations.
• Develop and deploy effective safety programs.
• Monitor equipment conditions and supervise necessary repairs.

Role Attributes:

• Instil a positive sense of purpose and direction through effective leadership.
• Articulate and communicate goals while allocating resources judiciously.
• Prioritise team efforts, aligning them with overarching business objectives.
• Gauge communication needs and adeptly represent the organisation.
• Professionally present the organisation's value proposition.
• Education, Experience & Qualifications:
• Educated to degree level.
• 3-5 years of Site Operations experience.
• Proficient in monthly forecasting and annual planning.
• Advantageous Project Management experience.
• Preferred knowledge of operations and logistics industry.
• Proficiency with financial statements.
• Strong written and oral communication skills.
• Proven leadership skills.
• Proficiency in the Microsoft Office suite.

Please feel free to contact to Rebecca or Adonai on (phone number removed)