Site Presentations Team Leader - Chertsey, Surrey
Job Type: Full Time - Seasonal (Fixed End Date)
Roles & Responsibilities
What will I do?
- Manage the department on a day to day basis
- Acting as an exemplary role model and demonstrating a professional and consistent management style
- Ensure that all employees go over and above to ensure that the resort is kept to the highest presentation standard.
- Actively ensure that staff are delivering excellent service to our guests
- Manage team performance including training and one to one reviews.
- Enforce Health and Safety policies and procedures, Ensuring it remains number one priority.
Qualifications & Experience
The right candidate will:
- Have excellent customer service skills
- Be able to work outside – Whatever the weather!
- Enthusiastic
- Have great attention to detail
Benefits
Join our team of THRILLMAKERS at the UK’s Favourite theme Park Thorpe Park and in return you will get:
- 20 FREE tickets to any Merlin attractions worldwide
- 25% discount in our retail shops and restaurants
- Opportunities to develop and have a longer term career in Merlin
- Free bus from Staines station to the Resort for all employees
- 40% discount online off LEGO, and much more!
At Merlin we welcome the world to our magical attractions and resorts every day and we want to reflect that same multicultural mix inside our business too. We strive to create an inclusive and diverse workplace where people can be themselves, have the same opportunities and thrive together. Because at Merlin, everyone matters!
Together, we work to create a workplace where everyone feels valued, no matter their age, race, gender, disability or sexual orientation. Although we understand that we'll always be learning and growing, we aim to be the most inclusive and flexible employer in our industry.