Key responsibilities are:
- Working directly with front office traders, salespeople, quants, analysts, and business managers to troubleshoot and resolve issues and to formalise technology requirements.
- Participating in incident management and coordinating the resolution of complex issues with the global support teams.
- Designing and implementing software tools that improve the stability, scalability, availability and latency of Murex and the in-house system.
- Constructing effective systems to monitor the health of the platforms and proactively handle outages.
- Working in collaborative teams both locally and globally to solve problems and build innovative solutions that ensure the high availability of production systems.
A minimum of 2-3 years’ experience of supporting Murex 3.1 is critical.
We are looking for candidates that have strong communication skills and are comfortable dealing directly with end users. The role will be a mixture of interacting with users to handle their issues, escalation & coordination with global teams and technical systems operations & maintenance. We are looking for an all-round enthusiastic and proactive technologist with scripting / development experience who has the ability to build automation tools.