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SalaryDescription
Sue Ross Recruitment are working with a national charity in the recruitment of a Social Media & Website Co-ordinator. This is a permanent, fully office based role that can be considered on a full time or part time basis.
Full time hours are: Monday to Thursday 8.30am to 5.00pm, Fridays 8.30am to 12.30pm. Will are happy to receive applications from candidates seeking part-time hours
As Social Media and Website Coordinator, you will be responsible for the growth in engagement, updating and daily management of the charity’s Social Media channels and Website, evaluating and reporting on performance to drive engagement and reach new audiences. You will also be the primary point of contact for patients, members, supporters, and stakeholders. You will provide administrative support to the team and be responsible for updating the database, as well as supporting the running of patient engagement projects, events, and the office.
Main duties and responsibilities:
- Progress the Social Media strategy and develop plans that drive engagement and revenue
- Act as the main administrator on all social networking accounts
- Keep up-to-date with Social Media trends and competitor activity, providing monthly reports and recommendations to the Head of Marketing
- Work with the Communication and Marketing team to develop a quality digital offering across all channels
- Develop engaging, creative and innovative content for Social Media plans that promote the charity and drive engagement & revenue
- Adapt content for different channels concentrating on getting the right tone of voice for the relevant audience and content in the right format for each channel
- Spot relevant news stories, flag issues and share developments with teams internally. Responsible for planning, strategy and ideas for upcoming awareness days/ weeks/
- months
- Design promotional materials for the charity
- Become an advocate for the charity in Social Media spaces, engaging in dialogues and answering questions where appropriate
- Responsible for the day to day running of the website, managing website updates from across the charity and ensuring continuous improvement and development to content, layout and structure
- Work with staff to advise on best practice and ensure website content is fresh, up to date and in line with our brand, key messages, style and tone of voice.
- Produce monthly, annual, campaign and ad hoc analysis and evaluation of the website to provide data-driven insights and recommendations
- Use analytics, monitoring/tracking tools and testing strategies to understand more about our how the website is being used, helping to optimise it for conversions and create an improved supporter experience
- Provide a high level of administrative support to all areas of the charity
Required Skills:
- Experience of working in the charity sector would be beneficial
- Minimum of 2 years’ experience in a Social Media marketing capacity
- Extensive knowledge of all Social Media platforms and how each platform can be deployed in different scenarios
- Experience in creating and making improvements to web content Proven administration experience
- Experience of database use – Skills / Knowledge/ Abilities Experience of using Photoshop and Canva
- Exceptional organisational skills
- Good IT skills including the ability to use Microsoft Outlook, Excel and databases and to learn unfamiliar packages quickly and effectively
- Ability to work within the bounds of confidentiality
- Ability to think and work independently when needed Excellent attention to detail
Unfortunately due to the number of applications we receive, we are unable to provide individual feedback to all applicants. Please assume that if you do not hear from us within 72 hours that your application has been unsuccessful on this occasion.
May we take this opportunity to thank you for expressing an interest in one of our roles and wish you the very best in your search for employment.
