Social Media Executive

Jarrolds are seeking a dedicated Social Media Executive to lead our digital strategy during an exciting transition period for the business. With exciting plans in the works to develop the brand beyond our flagship London Street department store, this role offers the opportunity to contribute significantly to our marketing efforts by creating engaging content and fostering online community engagement.

The successful candidate will have the opportunity to contribute to Jarrolds' digital transformation and play a pivotal role shaping one of Norfolk’s finest brands.

Roles and Responsibilities

• Develop and manage the social content calendar, maintaining brand presence across organic Social Media platforms.
• Lead content creation in collaboration with colleagues in our studio team and external suppliers.
• Establish performance metrics, generate monthly reports, and provide actionable insights.
• Represent Jarrolds in the local community, cultivate influencer relationships, and coordinate collaboration opportunities.
• Collaborate with suppliers and colleagues to gather assets for campaigns, support promotions and to assist in executing advertising campaigns.
• Provide regular feedback to the wider marketing team based on Social Media insights.

Essential

• Integrate digital and social strategies into broader marketing strategy.
• Actively participate in planning meetings for major campaigns.
• Stay informed about industry trends and developments through ongoing training and attendance at relevant events.
• Offer flexible support to the marketing team as needed.

Person Specification

The ideal candidate will possess:

• A solid understanding of the role Social Media plays in the wider digital marketing mix and a track record managing brands online.
• Creative skills, including photography, videography and copywriting.
• A proactive approach to learning and professional development.
• Strong communication and organisational abilities.
• Problem-solving skills and the ability to adapt to changing circumstances.
• Willingness to occasionally work evenings or weekends for events.

What we can offer

At Jarrold we truly value our colleagues so we try to make sure everyone who works here feels well looked after. These are some of the many great benefits you will have access to when you join us.

• Company pension scheme
• Generous colleague discount for our stores
• Wellbeing: employee assistance programme (Retail trust), a Wellbeing Lead in our People Team.
• Exclusive discounts on a range of restaurants and shops in Norwich.
• One paid volunteering day per year.

If you believe you have what we are looking for then please apply with a CV and covering letter.

Job Types: Full-time, Permanent

Pay: £25,000.00-£28,000.00 per year

Benefits:

• Cycle to work scheme
• Discounted or free food
• Employee discount
• Free parking
• Health & wellbeing programme
• Paid volunteer time

Ability to commute/relocate:

• Norwich: reliably commute or plan to relocate before starting work (required)

Work authorisation:

• United Kingdom (required)

Work Location: In person