We are looking for an Adult Bereavement Service Coordinator To co-ordinate, develop and maintain the Adult Bereavement Service for relatives, friends and carers of patients who have died in the care of St. John’s Hospice. To ensure the Bereavement Service is a seamless part of the holistic care offered at the Hospice and that it is culturally sensitive and appropriate for all those groups accessing the Hospice.
The Adult Bereavement Services Coordinator will be part of a small team of social workers, with a particular responsibility for coordinating the Hospice Adult Bereavement Service.
Located in leafy St John’s Wood on the Jubilee line, minutes from Central London, our luxury private Hospital has an international reputation for providing the highest quality of care to patients and is unique in that all profits fund our onsite Hospice, St John’s.
What are the Responsibilities of the Adult Bereavement Service Coordinator role?
Our aim is to provide bereaved adults with a confidential and non-judgemental space during the grieving process. Our approach is strength – based and empowering. The service is committed to working in an anti-discriminatory manner, with particular regard to the protected characteristics contained within the Equality Act 2010 (these being age; disability; gender reassignment; marriage and civil partnership; pregnancy and maternity; race; religion or belief; sex; and sexual orientation).
To remain person - centered and committed to the bereaved person’s individual needs, goals and opinions.
Support the bereaved person in expressing grief-related feelings in safe professional environment.
Enable the bereaved person to better understand their feelings and finding healthy coping strategies in terms of their bereavement.
Provide the bereaved person’ (s) with opportunities to explore their past relationship with the deceased and any unexplored anticipatory grief.
Identify with the bereaved person any post bereavement needs and any “unresolved issues” with the deceased that would jeopardise a healthy bereavement process.
Explore coping strategies and safe mechanisms to promote resilience, adjustment and facilitate “grief work”.
To help the bereaved person normalise the grief reaction and promote their understanding of the different stages of grief stages.
To provide a full bereavement needs assessment at initial meeting with the bereaved
Am I the right person for this role?
Direct counselling with individuals and families
Experience of working with people facing death and bereavement
CQSW, Diploma or degree in social work
Formal qualification in counselling and up to date registration with BACP.
Ability to work effectively as member of a multi-professional team.
Ability to work with people going through bereavement.
Demonstrate skills in assessment, therapeutic and group work.
Knowledge of grief and bereavement theories
Knowledge and experience of adult and children Safeguarding legislations and policies.
Ability to select, manage and support volunteers.
Working knowledge of relevant legislation, voluntary and statutory services
Knowledge of other bereavement services
High standard of verbal, recording and written skills
Ability to manage own caseload in accordance with agreed priorities.
Ability to advocate on behalf of service users.
Proven skills in developing and maintaining administrative systems.
Computer literacy
To understand, and an ability to promote and implement equal opportunities in all areas of work.
Experience of developing a service in response to an identified need
Teaching/training skills
Experience of student supervision
Experience in service auditing and policy writing
Why apply for this role?
At our organisation we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our employees a wide range of benefits;
When you become part of the HJE Family, these are some of the benefits you will receive:
Private healthcare scheme worth up to £20,000 per year
27 days annual leave
Blue Light Card discounts
Interest-free season ticket loans
Cycle to work scheme
Free eye check-up vouchers with contribution towards lenses
Free newspaper and media subscriptions
Local Business discounts
Discount in our Hospice Charity shop
Refer a Friend scheme
Free Cinema Society Membership offering discounted tickets
Personal development and training courses
Annual events and recognition awards
Career progression and increments
For employees joining us from the NHS, we can provide continuation of your NHS pension
If you are ready for a new challenge and relish the chance to become part of a successful, forward thinking organisation then we would love to hear from you.