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Form of work
Salary�� **Join this Team in Galway as a Solution Engineering Manager!**
Ready to lead a dynamic team of technical experts and drive innovative solutions globally? Look no further!
Company:
Our client is a fast-growing SaaS business located in the vibrant West of Ireland. Their passion lies in collaborating with customers worldwide to develop cutting-edge solutions tailored to their needs.
What You’ll Do:
- Lead, mentor, and manage a globally distributed team of top-notch technical sales engineers.
- Continuously develop the team, scout for future talent, and recruit best-in-class technical sales experts.
- Drive initiatives that propel the company’s global strategies forward.
- Serve as the voice of the customer, working closely with the Sales team to ensure successful onboarding outcomes.
- Develop and implement technical documentation and training materials for both customers and internal teams.
- Partner equally with the sales team, providing technical guidance and support during customer meetings and presentations.
- Collaborate closely with product management to provide feedback on product features and functionality.
- Define and document processes and KPIs to ensure successful outcomes for the function and the business.
- Stay ahead of industry trends and emerging technologies, offering guidance on their potential impact on company's solutions.
- Advocate for your team’s work in company-wide forums.
What You Bring to the Table:
- Bachelor's or Master's degree in Computer Science, Engineering, or related field.
- Background in technical engineering or product support, with a proven track record of leading high-performing teams.
- Experience driving transformational change within a scaling environment.
- Strong customer-facing skills, with the ability to understand and communicate technical solutions to non-technical stakeholders.
- Proven track record of designing and implementing successful technical solutions for customers.
- Excellent process skills and deep knowledge of the process crossover between Sales and customer onboarding.
- Strong project management and organizational skills, delivering results on time and within budget.
- Experience working with cross-functional teams, including sales, product management, and engineering.
- Strong technical generalist skills, particularly across SaaS applications, cloud computing, networking, and cybersecurity. Software development and architecture appreciation are a plus.
- Passion for process excellence and driving outstanding customer results, with a focus on metrics.
An excellent salary and package is available for the successful candidate. The role is office based in Galway, 3 days a week.
Fast and efficient recruitment process so apply now.
